| Summary: | This research aims to find out the legal protection for the disputing parties in medical
dispute such as the hospitals, the doctors, the patients and the families. The medical dispute
emerges due to the inappropriate of the medical service to their patients. The analyzed case
happens in Dr. Sardjito�s hospital. However, they have applied mediation as an alternative
resolution to overcome this problem. This research uses descriptive method which applies
qualitative plan by sociological normative approach. The writer uses interview and questioner to
get the primary data, while the documents from both the hospital and the patients are used for the
secondary data. The research shows that the legal protection in Dr. Sardjito�s hospital is qualified
as a good one due to its Standard Operating Procedure, standard professions, informed consent,
professional ethics, and the Minimal Standard Service to the patients. In other words, they give
protection to anyone who gets medical service and also have permanent rules when there is a
medical dispute. Indeed, as it is classified as a good legal protection, the mediation resolution has
been beneficial to both of the parties therefore the medical dispute should not be brought to
court. Mediation can overcome medical problems between doctor and family patients. Mediation
becomes method for first direction to get their rights with win win solution principle.
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