Persepsi Konsumen Terhadap Unethical Advertisement

Many advertisements are designed precisely to attack and harm consumers, so it requires the existence of ethics that is useful to protect the rights and interest of consumers. This study aims to determine how consumer perceptions about the impact factor of lack of truthfulness and honesty, offensive...

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Bibliographic Details
Main Authors: , Gani Mukti Wibowo, , DR. Slamet Santoso Sarwono, MBA
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2012
Subjects:
ETD
Description
Summary:Many advertisements are designed precisely to attack and harm consumers, so it requires the existence of ethics that is useful to protect the rights and interest of consumers. This study aims to determine how consumer perceptions about the impact factor of lack of truthfulness and honesty, offensive, discriminate use of ad and unacceptable to society (surrogate), and unfairness in competition against unethical advertisement. In addition, it is to know the extent to which differences in perceptions of unethical advertisement that arise between groups of respondents who had received the business ethics course specifically with respondents who have no business ethics courses. Respondents from this study amounted to 200 respondents, which is then divided into two major group based on experience in getting business ethics courses. Respondents were then given a questionnaire with closed-type questions, using Likert scale. The result of this study revealed surprising differences in perception between groups of respondents who had received the business ethics with a group of respondents who have never received the business ethics of unethical advertisement. For the group who had received the business ethics a significant factor in shaping perceptions of unethical advertisement are discriminate use of ad and unacceptable to society (surrogate), and unfairness in competition. The significant factor as for the group who have never received a business ethics are lack of truthfulness and honesty, offensive, and unfairness in competition.