PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS NASABAH PT. BANK RAKYAT INDONESIA KANTOR CABANG �X�
On banking business, qulaity of services it is an very important factors. In rivalry era became cloced, every bank bid much product with almost same feature, because of it increasing customers services will be an key success to maintan the customers in order to not possibility of moving to other ban...
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| Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2012
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