Analisis Pengaruh Kualitas Layanan, Kepuasan, Pada Niat Berperilaku: Studi Atas Pelanggan 7-Eleven di Jakarta
Retail business is a rapidly growing business and very popular because it has huge potential. The competition within the industry is very high and dominated by big companies that have been present prior. 7-Eleven is a new player that coming into the industry which highly favored by businessmen. But...
Main Authors: | , Arya Irvandy Maulana, , Dr. John Suprihanto, MIM |
---|---|
Format: | Thesis |
Published: |
[Yogyakarta] : Universitas Gadjah Mada
2012
|
Subjects: |
Similar Items
-
PENGARUH KUALITAS LAYANAN, KEPUASAN PELANGGAN DAN BUDAYA GUSJIGANG TERHADAP LOYALITAS PELANGGAN
by: Ulya Himawati, et al.
Published: (2017-10-01) -
Pengaruh Kualitas Layanan Online Terhadap Kepuasan Pelanggan Telkomsel Manado
by: Jein Rewah
Published: (2016-12-01) -
Pengaruh kualitas pelayanan, nilai pelayanan, dan kepuasan pelanggan terhadap niat membeli
by: , SUSILA, Ihwan, et al.
Published: (2004) -
ANALISIS INTEGRATIF ATAS PENGARUH KUALITAS PELAYANA, KEPUASAN DAN HALANGAN UNTUK BERPINDAH: STUDI ATAS PELANGGAN KERETA COMMUTER LINE PT.KAI COMMUTER JABODETABEK
by: , Marisa Jusie Octaviany, et al.
Published: (2012) -
Pengaruh Kualitas Layanan Toko Terhubung Terhadap Kepuasan dan Loyalitas Pelanggan
by: Muhammad Febri Hardiansyah, et al.
Published: (2013-12-01)