Analisis Pengaruh Kualitas Layanan, Kepuasan, Pada Niat Berperilaku: Studi Atas Pelanggan 7-Eleven di Jakarta
Retail business is a rapidly growing business and very popular because it has huge potential. The competition within the industry is very high and dominated by big companies that have been present prior. 7-Eleven is a new player that coming into the industry which highly favored by businessmen. But...
Main Authors: | , Arya Irvandy Maulana, , Dr. John Suprihanto, MIM |
---|---|
Format: | Thesis |
Published: |
[Yogyakarta] : Universitas Gadjah Mada
2012
|
Subjects: |
Similar Items
-
Loyalitas pelanggan Convenience Store 7-Eleven di Jakarta
by: , Andriyati, et al.
Published: (2013) -
Analisis Kepuasan Pelanggan terhadap Kualitas Layanan Situs Garuda Indonesia
by: , Meishkafadiah Alkaff, et al.
Published: (2013) -
Pengaruh kualitas pelayanan, nilai pelayanan, dan kepuasan pelanggan terhadap niat membeli
by: , SUSILA, Ihwan, et al.
Published: (2004) -
Analisis hubungan kualitas inti, kualitas hubungan nilai yang dirasakan dengan kepuasan pelanggan, niat berpindah dan niat untuk loyal
by: , SUDARWATI, Yuni, et al.
Published: (2003) -
ANALISIS INTEGRATIF ATAS PENGARUH KUALITAS PELAYANA, KEPUASAN DAN HALANGAN UNTUK BERPINDAH: STUDI ATAS PELANGGAN KERETA COMMUTER LINE PT.KAI COMMUTER JABODETABEK
by: , Marisa Jusie Octaviany, et al.
Published: (2012)