PENYELESAIAN WANPRESTASI DALAM PELAKSANAAN PERJANJIAN ANTARA PT.PLN (Persero) DENGAN PELANGGAN DALAM PENGGUNAAN TENAGA LISTRIK DI KABUPATEN MAROS
This study aims to determine how the settlement adopted by PLN in terms of customers in default. And efforts made by customers who are disadvantaged due to PLN service Maros Branch. The study was conducted at the location of PLN (Limited) Branch Maros Maros regency. This study relies on empirical ju...
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| Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2012
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| Summary: | This study aims to determine how the settlement adopted by PLN in terms of
customers in default. And efforts made by customers who are disadvantaged due to
PLN service Maros Branch.
The study was conducted at the location of PLN (Limited) Branch Maros
Maros regency. This study relies on empirical juridical primary data as the primary
data source. The research literature is also made to support the field data. Data was
collected through direct interviews with respondents and informants. The analysis
was done qualitatively the results are presented descriptively.
The results showed that in the event of default undergo a form of late payments
made by customers PLN (Ltd) will not immediately cut off the electricity customers.
PLN is still giving time to its customers to excel. Termination directly carried out by
PLN (Ltd) in terms of subscribers to electricity theft. The efforts made by the
customer in terms of losses caused by the PLN service is to report directly to the
PLN, but always get a poor response. Subscribers then complained the matter to the
YLKI, where YLKI a consumer protection agency that has a big share in the fight for
the protection of the rights of customers. Electricity customers are accompanied by
YLKI expected to defend and fight for the rights of customers who neglected to make
a lawsuit against PLN either through Consumer Dispute Settlement Body (BPSK)
and in the courts through a class action. |
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