KINERJA BADAN PELAYANAN PERIZINAN TERPADU KABUPATEN BENGKALIS
In order to decentralization and optimalize regional potency of Bengkalis regency then required procedural mechanism licensing that make easier to facilitate both of people and investors. The purpose of this research is to know the performance of integrated license service board (Badan Pelayanan Per...
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Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2012
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author | , TAUFIK HIDAYAT, SSTP , Dr. Agus Heruanto Hadna |
author_facet | , TAUFIK HIDAYAT, SSTP , Dr. Agus Heruanto Hadna |
author_sort | , TAUFIK HIDAYAT, SSTP |
collection | UGM |
description | In order to decentralization and optimalize regional potency of Bengkalis
regency then required procedural mechanism licensing that make easier to
facilitate both of people and investors. The purpose of this research is to know the
performance of integrated license service board (Badan Pelayanan Perizinan
Terpadu) Bengkalis regency after regional regulations number 10 of 2008, and
factors to affect the performance of BPPT Bengkalis regency.
This research uses quantitative methods to the descriptive approach. Data
was collected through questionnaires, interviews, documentation and observation.
The analysis of data using quantitative methods with descriptive approach in
which the data obtained are described in more concrete and detailed in the
relationship between the variables revealed tendencies.
The research results obtained that the performance of BPPT Bengkalis
regency after regional regulations number 10 of 2008 is not optomal, it was
proven by slow services by the officers in doing the service, less control
procedure, still work partially so it doesn�t build a team work culture, and less
responding complaints from the public . In addition there are found illegal
charges outside fees that determined, so there was not transparency of the
issuance costs and clearance in processing time. The performance of BPPT
Bengkalis regency affected by the authority due to the volatility of the working
and the authority of the signing of licensing that conducted by the head of BPPT
was not optimal yet so obstruct the handling of license processing. The
organizational structure factors affect the performance of in terms of the lack of
coordination between the officers in tackling a license .
Some suggestions are proposed which is more socializing again to the
general public about the procedures and mechanisms for management of
licensing and licenses to do in BPPT, optimizing the function of locket complaints,
providing information and processing time licensing fee that is more transparent,
the need for deregulation of regents Bengkalis Regulation Number 29 of 2009 to
strengthen its position as an institution that serves BPPT and abolish the
licensing/technical fields in order to shorten the chain of bureaucracy and speed
up the process of coordination between sections/fields. |
first_indexed | 2024-03-13T22:38:54Z |
format | Thesis |
id | oai:generic.eprints.org:99358 |
institution | Universiti Gadjah Mada |
last_indexed | 2024-03-13T22:38:54Z |
publishDate | 2012 |
publisher | [Yogyakarta] : Universitas Gadjah Mada |
record_format | dspace |
spelling | oai:generic.eprints.org:993582016-03-04T08:49:07Z https://repository.ugm.ac.id/99358/ KINERJA BADAN PELAYANAN PERIZINAN TERPADU KABUPATEN BENGKALIS , TAUFIK HIDAYAT, SSTP , Dr. Agus Heruanto Hadna ETD In order to decentralization and optimalize regional potency of Bengkalis regency then required procedural mechanism licensing that make easier to facilitate both of people and investors. The purpose of this research is to know the performance of integrated license service board (Badan Pelayanan Perizinan Terpadu) Bengkalis regency after regional regulations number 10 of 2008, and factors to affect the performance of BPPT Bengkalis regency. This research uses quantitative methods to the descriptive approach. Data was collected through questionnaires, interviews, documentation and observation. The analysis of data using quantitative methods with descriptive approach in which the data obtained are described in more concrete and detailed in the relationship between the variables revealed tendencies. The research results obtained that the performance of BPPT Bengkalis regency after regional regulations number 10 of 2008 is not optomal, it was proven by slow services by the officers in doing the service, less control procedure, still work partially so it doesn�t build a team work culture, and less responding complaints from the public . In addition there are found illegal charges outside fees that determined, so there was not transparency of the issuance costs and clearance in processing time. The performance of BPPT Bengkalis regency affected by the authority due to the volatility of the working and the authority of the signing of licensing that conducted by the head of BPPT was not optimal yet so obstruct the handling of license processing. The organizational structure factors affect the performance of in terms of the lack of coordination between the officers in tackling a license . Some suggestions are proposed which is more socializing again to the general public about the procedures and mechanisms for management of licensing and licenses to do in BPPT, optimizing the function of locket complaints, providing information and processing time licensing fee that is more transparent, the need for deregulation of regents Bengkalis Regulation Number 29 of 2009 to strengthen its position as an institution that serves BPPT and abolish the licensing/technical fields in order to shorten the chain of bureaucracy and speed up the process of coordination between sections/fields. [Yogyakarta] : Universitas Gadjah Mada 2012 Thesis NonPeerReviewed , TAUFIK HIDAYAT, SSTP and , Dr. Agus Heruanto Hadna (2012) KINERJA BADAN PELAYANAN PERIZINAN TERPADU KABUPATEN BENGKALIS. UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=55504 |
spellingShingle | ETD , TAUFIK HIDAYAT, SSTP , Dr. Agus Heruanto Hadna KINERJA BADAN PELAYANAN PERIZINAN TERPADU KABUPATEN BENGKALIS |
title | KINERJA BADAN PELAYANAN PERIZINAN TERPADU
KABUPATEN BENGKALIS |
title_full | KINERJA BADAN PELAYANAN PERIZINAN TERPADU
KABUPATEN BENGKALIS |
title_fullStr | KINERJA BADAN PELAYANAN PERIZINAN TERPADU
KABUPATEN BENGKALIS |
title_full_unstemmed | KINERJA BADAN PELAYANAN PERIZINAN TERPADU
KABUPATEN BENGKALIS |
title_short | KINERJA BADAN PELAYANAN PERIZINAN TERPADU
KABUPATEN BENGKALIS |
title_sort | kinerja badan pelayanan perizinan terpadu kabupaten bengkalis |
topic | ETD |
work_keys_str_mv | AT taufikhidayatsstp kinerjabadanpelayananperizinanterpadukabupatenbengkalis AT dragusheruantohadna kinerjabadanpelayananperizinanterpadukabupatenbengkalis |