STRATEGI UNTUK MENDORONG PERTUMBUHAN JUMLAH PELANGGAN BLACKBERRY DENGAN AXIS

The purpose of this study is to identify strategies to promote the growth of Blackberry Axis subscription package users. This strategy will help Axis to compete in GSM telecommunications industry and also to implement their vision as a mobile broadband provider across Indonesia. There are three anal...

Full description

Bibliographic Details
Main Authors: , Alindi Palestina, , Dr. Bernardinus Maria Purwanto, MBA., Ph.D.
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2012
Subjects:
ETD
Description
Summary:The purpose of this study is to identify strategies to promote the growth of Blackberry Axis subscription package users. This strategy will help Axis to compete in GSM telecommunications industry and also to implement their vision as a mobile broadband provider across Indonesia. There are three analysis steps, 1) The initial position of Axis was assessed against four competitors through product features, price rates, customer profiles, distribution channels, after sales service, promotion, development of telecommunications technology and ownership structure comparison. 2) Axis's business development was analysed from the industry growth, regulatory and external environment aspect. 3) The current Axis's business strategy Axis was analysed from Lovelock services products category, Ansoff growth strategy matrix and Hambrick and Fredrickson five major elements of strategy (arenas, vehicles, diferentiators, staging and economic logic). Research analysis showed that there is slackness in the growth of Blackberry Axis subscription package users. This is caused by a poor differentiators and staging strategies. Axis should improve their five major elements of strategy, focusing in those two elements strategies. By successfully do so, Axis can increase their capability and telecommunication quality, and in the end could attract their competitor's consumers and new market. This implementation will fasten Axis consumer growth and Blackberry Axis market growth.