ANALISA KEPUASAN PELANGGAN TERHADAP KUALITAS JARINGAN PT. TELKOMSEL BERDASARKAN METODA QUALITY FUNCTION DEPLOYMENT DI KOTA CIREBON
Strong competition among telecommunication operators make the need to create innovation to be able to survive and be advanced from the other competitors. To be an advance company, the company must understand what their consumer need. So that their consumer will never have an option to choose other c...
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| Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2012
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