| Summary: | Information technology is a solution in solving problems related to process
and communicate information. The use of information technology applications are
also based on the company's main consideration is the cost and benefit. By
DeLone and McLean model is described that to test the benefit of an information
system implementation testing is performed between information quality, system
quality, and quality of services produced by the impact of individual, because of
the impact on these individuals will have an impact on the company in general. In
October 2010, PT. Hanjaya Mandala Sampoerna replaced Oracle and using the
new software SAP. Transitional use of this software cause various responses from
employees, especially the accounting which is the end user of SAP.
DeLone and McLean developed a parsimonious model (model complete
but simple) called by the name of Information Systems Success Model DeLone
and McLean (D&M IS Success Model). The proposed model reflects the
dependence of the six measurements of the success of information systems:
System Quality, Information Quality, Service Quality, Intention to Use, User
Satisfaction, and Net Benefits.
Observed in this study will influence the implementation of SAP software
on the performance of the accounting employees at PT. HMS and the researchers
collected data from the accounting employees in PT. HMS in order to obtain
information concerning the quality system, quality information, and service
quality and the net benefit of SAP software implementation. Data collection
procedures used in this study is the collection of structured data (structured data
collection) used the questionnaire form.
Approach to data analysis using Partial Least Square (PLS) using software
SMARTPLS beta version 1:01. From the analysis and hypothesis testing showed
that the relationship of interdependence between system quality, information
quality, service quality, intention to use, user satisfaction, and net benefits to the
acceptance of SAP software implementation and its impact on the accounting
performance of employees in PT. HMS is on average significantly positive
influence and support the performance of the accounting in PT. HMS.
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