The roles of Member Relationship Proneness (MRP) and Programme Relationship Orientation (PRO) in creating store loyalty: evidence from retail loyalty programmes in Malaysia / Nor Asiah Omar, Rosidah Musa and Faridah Hassan

The roles of Member Relationship Proneness (MRP) and Programme Relationship Orientation (PRO) in creating store loyalty: evidence from retail loyalty programmes in Malaysia / Nor Asiah Omar, Rosidah Musa and Faridah Hassan

Investigations to determine whether member relationship proneness and programme relationship orientation could influence satisfaction, commitment and ultimately store loyalty are critical to elucidate the roles and significance of the constructs and advancing management practise. Accordingly, in li...

Full description

Bibliographic Details
Main Authors: Omar, Nor Asiah, Musa, Rosidah, Hassan, Faridah
Format: Article
Language:English
Published: Faculty of Business and Management ; UiTM Press 2007
Subjects:
Malaysia
Path analysis. Structural equation modeling
Online Access:https://ir.uitm.edu.my/id/eprint/11441/1/AJ_NOR%20ASIAH%20OMAR%20JIBE%2007.pdf

Similar Items

Similar Items