A survey of Malaysian consultants on construction claim problems / Nor Azmi Bakhary, Hamimah Adnan and Azmi Ibrahim

The construction industry in Malaysia is very complex as it involves multidisciplinary participants. In this environment, claims appear to cause delays and hold back the completion of a construction project. Construction contracts are rarely perfect, and claims for time extensions and additional co...

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Main Authors: Bakhary, Nor Azmi, Adnan, Hamimah, Ibrahim, Azmi
Format: Article
Language:English
Published: Faculty of Architecture, Planning & Surveying and UiTM Press 2014
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/13620/1/AJ_NOR%20AZMI%20BAKHARY%20BEJ%2014%201.pdf
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author Bakhary, Nor Azmi
Adnan, Hamimah
Ibrahim, Azmi
author_facet Bakhary, Nor Azmi
Adnan, Hamimah
Ibrahim, Azmi
author_sort Bakhary, Nor Azmi
collection UITM
description The construction industry in Malaysia is very complex as it involves multidisciplinary participants. In this environment, claims appear to cause delays and hold back the completion of a construction project. Construction contracts are rarely perfect, and claims for time extensions and additional costs often have to be made by one party on another. The extensively increasing number of construction claims indicates the need for the implementation of an effective construction claim management. This research is aimed at surveying the most common problems experienced by Malaysian contractors in construction projects. This paper presents the survey results and main findings from the consultants' points of view which indicate that inaccessibility or unavailability of relevant documents, the lack of site staff awareness to proactively detect claims and understanding the contract itself and conflicts arising during owner/contractor negotiation are all critical problems associated with the process of claim management. The problems observed from this research could be used to improve the contractors' claim management system.
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spelling oai:ir.uitm.edu.my:136202016-05-16T06:57:09Z https://ir.uitm.edu.my/id/eprint/13620/ A survey of Malaysian consultants on construction claim problems / Nor Azmi Bakhary, Hamimah Adnan and Azmi Ibrahim bej Bakhary, Nor Azmi Adnan, Hamimah Ibrahim, Azmi Malaysia Claims The construction industry in Malaysia is very complex as it involves multidisciplinary participants. In this environment, claims appear to cause delays and hold back the completion of a construction project. Construction contracts are rarely perfect, and claims for time extensions and additional costs often have to be made by one party on another. The extensively increasing number of construction claims indicates the need for the implementation of an effective construction claim management. This research is aimed at surveying the most common problems experienced by Malaysian contractors in construction projects. This paper presents the survey results and main findings from the consultants' points of view which indicate that inaccessibility or unavailability of relevant documents, the lack of site staff awareness to proactively detect claims and understanding the contract itself and conflicts arising during owner/contractor negotiation are all critical problems associated with the process of claim management. The problems observed from this research could be used to improve the contractors' claim management system. Faculty of Architecture, Planning & Surveying and UiTM Press 2014 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/13620/1/AJ_NOR%20AZMI%20BAKHARY%20BEJ%2014%201.pdf A survey of Malaysian consultants on construction claim problems / Nor Azmi Bakhary, Hamimah Adnan and Azmi Ibrahim. (2014) Built Environment Journal (BEJ) <https://ir.uitm.edu.my/view/publication/Built_Environment_Journal_=28BEJ=29/>, 11 (1). pp. 1-14. ISSN 1675-5022 https://bej.uitm.edu.my/
spellingShingle Malaysia
Claims
Bakhary, Nor Azmi
Adnan, Hamimah
Ibrahim, Azmi
A survey of Malaysian consultants on construction claim problems / Nor Azmi Bakhary, Hamimah Adnan and Azmi Ibrahim
title A survey of Malaysian consultants on construction claim problems / Nor Azmi Bakhary, Hamimah Adnan and Azmi Ibrahim
title_full A survey of Malaysian consultants on construction claim problems / Nor Azmi Bakhary, Hamimah Adnan and Azmi Ibrahim
title_fullStr A survey of Malaysian consultants on construction claim problems / Nor Azmi Bakhary, Hamimah Adnan and Azmi Ibrahim
title_full_unstemmed A survey of Malaysian consultants on construction claim problems / Nor Azmi Bakhary, Hamimah Adnan and Azmi Ibrahim
title_short A survey of Malaysian consultants on construction claim problems / Nor Azmi Bakhary, Hamimah Adnan and Azmi Ibrahim
title_sort survey of malaysian consultants on construction claim problems nor azmi bakhary hamimah adnan and azmi ibrahim
topic Malaysia
Claims
url https://ir.uitm.edu.my/id/eprint/13620/1/AJ_NOR%20AZMI%20BAKHARY%20BEJ%2014%201.pdf
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