The use of hedges as politeness strategies in online complaints for services / Muna Liyana Mohamad Tarmizi
In the pragmatics context, hedges are significant politeness strategies and there was limited evidence on the use of hedges in complaints in the local context. Therefore, this study aimed to obtain empirical evidence on the use of hedges in 95 Malaysian naturally occurring online complaints for serv...
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| Format: | Thesis |
| Language: | English |
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2015
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| Online Access: | https://ir.uitm.edu.my/id/eprint/14082/2/14082.pdf |