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1825734721707966464
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UITM
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The purpose of this paper is to determine the influence of procedural justice on two forms of organizational citizenship behavior (interpersonally-focused OCBI and organizationally-focused OCBO) and whether organizational commitment plays a role in mediating the above-mentioned relationships. Based on the social exchange framework (Blau, 1964), the norm of reciprocity (Gouldner, 1960), and the "group-value" model (Lind & Tyler, 1988), a study was conducted among hotel employees in Malaysia. Regression analyses on a sample of 188 respondents revealed that procedural justice had a significant and positive effect on both OCBI and OCBO. Specifically, the effect of procedural justice was stronger on OCBI than OCBO. The hypothesis concerning the role of commitment as a mediator, however, was not supported.
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2024-03-06T01:36:11Z
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Article
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oai:ir.uitm.edu.my:16754
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Universiti Teknologi MARA
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| language |
English
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2024-03-06T01:36:11Z
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| publishDate |
2006
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| publisher |
Faculty of Business and Management ; UiTM Press
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dspace
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oai:ir.uitm.edu.my:167542017-05-08T04:26:11Z https://ir.uitm.edu.my/id/eprint/16754/ Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah jibe The purpose of this paper is to determine the influence of procedural justice on two forms of organizational citizenship behavior (interpersonally-focused OCBI and organizationally-focused OCBO) and whether organizational commitment plays a role in mediating the above-mentioned relationships. Based on the social exchange framework (Blau, 1964), the norm of reciprocity (Gouldner, 1960), and the "group-value" model (Lind & Tyler, 1988), a study was conducted among hotel employees in Malaysia. Regression analyses on a sample of 188 respondents revealed that procedural justice had a significant and positive effect on both OCBI and OCBO. Specifically, the effect of procedural justice was stronger on OCBI than OCBO. The hypothesis concerning the role of commitment as a mediator, however, was not supported. Faculty of Business and Management ; UiTM Press 2006 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/16754/1/AJ_AIZZAT%20MOHD.%20NASURDIN%20JIBE%2006.pdf Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah. (2006) Journal of International Business, Economics and Entrepreneurship (JIBE) <https://ir.uitm.edu.my/view/publication/Journal_of_International_Business,_Economics_and_Entrepreneurship_=28JIBE=29/>, 12 (1). pp. 33-48. ISSN 0128-7494 https://jibe.uitm.edu.my/
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| spellingShingle |
Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah
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| title |
Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah
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| title_full |
Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah
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| title_fullStr |
Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah
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| title_full_unstemmed |
Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah
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| title_short |
Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah
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| title_sort |
procedural justice judgments and organizational citizenship behavior examining the role of commitment as a mediator aizzat mohd nasurdin and t ramayah
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| url |
https://ir.uitm.edu.my/id/eprint/16754/1/AJ_AIZZAT%20MOHD.%20NASURDIN%20JIBE%2006.pdf
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