Factors influencing the FELDA settlers' satisfaction towards services rendered by FELDA Technoplant Sdn Bhd: a case study at FELDA Kemendur, Melaka / Muhammad Afiq Samsi

This study provides insight into the factors that influencing FELDA settlers' satisfaction towards services rendered by FELDA Technoplant Sdn Bhd. In order to obtain the information , FELDA settlers were chosen as the respondent for this study. 92 settlers from 120 settlers that received servic...

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Main Author: Samsi, Muhammad Afiq
Format: Student Project
Language:English
Published: Faculty of Plantation and Agrotechnology 2015
Online Access:https://ir.uitm.edu.my/id/eprint/17044/2/PPb_MUHAMMAD%20AFIQ%20SAMSI%20AT%2015_5.pdf
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author Samsi, Muhammad Afiq
author_facet Samsi, Muhammad Afiq
author_sort Samsi, Muhammad Afiq
collection UITM
description This study provides insight into the factors that influencing FELDA settlers' satisfaction towards services rendered by FELDA Technoplant Sdn Bhd. In order to obtain the information , FELDA settlers were chosen as the respondent for this study. 92 settlers from 120 settlers that received services from FELDA Technoplant Sdn Bhd were analyzed. The research project was conducted at FELDA Kemendor, Melaka. This research is important to inform the FELDA Technoplant Sdn Bhd about settler's level of satisfaction towards their services since the quality services affect the livelihood such as economy to survive as a smallholder fanner. Further more, the satisfaction of settlers is important as a benchmark of FELDA Technoplant Sdn Bhd that needs to achieve. The variable in this research that was tested towards factor influence satisfaction are commitment, timeline, efficiency and integrity.
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spelling oai:ir.uitm.edu.my:170442019-07-11T07:05:06Z https://ir.uitm.edu.my/id/eprint/17044/ Factors influencing the FELDA settlers' satisfaction towards services rendered by FELDA Technoplant Sdn Bhd: a case study at FELDA Kemendur, Melaka / Muhammad Afiq Samsi Samsi, Muhammad Afiq This study provides insight into the factors that influencing FELDA settlers' satisfaction towards services rendered by FELDA Technoplant Sdn Bhd. In order to obtain the information , FELDA settlers were chosen as the respondent for this study. 92 settlers from 120 settlers that received services from FELDA Technoplant Sdn Bhd were analyzed. The research project was conducted at FELDA Kemendor, Melaka. This research is important to inform the FELDA Technoplant Sdn Bhd about settler's level of satisfaction towards their services since the quality services affect the livelihood such as economy to survive as a smallholder fanner. Further more, the satisfaction of settlers is important as a benchmark of FELDA Technoplant Sdn Bhd that needs to achieve. The variable in this research that was tested towards factor influence satisfaction are commitment, timeline, efficiency and integrity. Faculty of Plantation and Agrotechnology 2015 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/17044/2/PPb_MUHAMMAD%20AFIQ%20SAMSI%20AT%2015_5.pdf Factors influencing the FELDA settlers' satisfaction towards services rendered by FELDA Technoplant Sdn Bhd: a case study at FELDA Kemendur, Melaka / Muhammad Afiq Samsi. (2015) [Student Project] <http://terminalib.uitm.edu.my/17044.pdf> (Unpublished)
spellingShingle Samsi, Muhammad Afiq
Factors influencing the FELDA settlers' satisfaction towards services rendered by FELDA Technoplant Sdn Bhd: a case study at FELDA Kemendur, Melaka / Muhammad Afiq Samsi
title Factors influencing the FELDA settlers' satisfaction towards services rendered by FELDA Technoplant Sdn Bhd: a case study at FELDA Kemendur, Melaka / Muhammad Afiq Samsi
title_full Factors influencing the FELDA settlers' satisfaction towards services rendered by FELDA Technoplant Sdn Bhd: a case study at FELDA Kemendur, Melaka / Muhammad Afiq Samsi
title_fullStr Factors influencing the FELDA settlers' satisfaction towards services rendered by FELDA Technoplant Sdn Bhd: a case study at FELDA Kemendur, Melaka / Muhammad Afiq Samsi
title_full_unstemmed Factors influencing the FELDA settlers' satisfaction towards services rendered by FELDA Technoplant Sdn Bhd: a case study at FELDA Kemendur, Melaka / Muhammad Afiq Samsi
title_short Factors influencing the FELDA settlers' satisfaction towards services rendered by FELDA Technoplant Sdn Bhd: a case study at FELDA Kemendur, Melaka / Muhammad Afiq Samsi
title_sort factors influencing the felda settlers satisfaction towards services rendered by felda technoplant sdn bhd a case study at felda kemendur melaka muhammad afiq samsi
url https://ir.uitm.edu.my/id/eprint/17044/2/PPb_MUHAMMAD%20AFIQ%20SAMSI%20AT%2015_5.pdf
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