Electronic government maturity stage, user’s adoption and user’s satisfaction level / Mas Anom Abdul Rashid
E-government is the use of information communication technology in deliver ring public service via internet (webbased). Western countries are convinced that the information society will result in economic and social benefits. The Organisation for Economic Cooperation and Development believes that in...
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| Format: | Book Section |
| Language: | English |
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Institute of Graduate Studies, UiTM
2012
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| Online Access: | https://ir.uitm.edu.my/id/eprint/19097/1/ABS_MAS%20ANOM%20ABDUL%20RASHID%20TDRA%20VOL%201%20IGS%2012.pdf |
| _version_ | 1796900949014347776 |
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| author | Abdul Rashid, Mas Anom |
| author_facet | Abdul Rashid, Mas Anom |
| author_sort | Abdul Rashid, Mas Anom |
| collection | UITM |
| description | E-government is the use of information communication technology in deliver ring public service via internet (webbased). Western countries are convinced that the information society will result in economic and social benefits. The Organisation for Economic Cooperation and Development believes that information infrastructures are expected to stimulate economic growth, increase productivity, create jobs and improve the quality of life, and that is why Malaysia in its New Economic Model 2010 (NEM, 2010) has put government public service as the second pillar to upgrade the quality of the citizens’ lives. To achieve e-government success, the government has to evaluate each e-government project at every government administration level, namely the federal, state, local and municipal. |
| first_indexed | 2024-03-06T01:42:47Z |
| format | Book Section |
| id | oai:ir.uitm.edu.my:19097 |
| institution | Universiti Teknologi MARA |
| language | English |
| last_indexed | 2024-03-06T01:42:47Z |
| publishDate | 2012 |
| publisher | Institute of Graduate Studies, UiTM |
| record_format | dspace |
| spelling | oai:ir.uitm.edu.my:190972018-06-11T00:51:52Z https://ir.uitm.edu.my/id/eprint/19097/ Electronic government maturity stage, user’s adoption and user’s satisfaction level / Mas Anom Abdul Rashid Abdul Rashid, Mas Anom Customer services. Customer relations E-government is the use of information communication technology in deliver ring public service via internet (webbased). Western countries are convinced that the information society will result in economic and social benefits. The Organisation for Economic Cooperation and Development believes that information infrastructures are expected to stimulate economic growth, increase productivity, create jobs and improve the quality of life, and that is why Malaysia in its New Economic Model 2010 (NEM, 2010) has put government public service as the second pillar to upgrade the quality of the citizens’ lives. To achieve e-government success, the government has to evaluate each e-government project at every government administration level, namely the federal, state, local and municipal. Institute of Graduate Studies, UiTM 2012 Book Section PeerReviewed text en https://ir.uitm.edu.my/id/eprint/19097/1/ABS_MAS%20ANOM%20ABDUL%20RASHID%20TDRA%20VOL%201%20IGS%2012.pdf Electronic government maturity stage, user’s adoption and user’s satisfaction level / Mas Anom Abdul Rashid. (2012) In: THE DOCTORAL RESEARCH ABSTRACT. IPSis Biannual Publication, 1 (1). Institute of Graduate Studies, UiTM, Shah Alam. |
| spellingShingle | Customer services. Customer relations Abdul Rashid, Mas Anom Electronic government maturity stage, user’s adoption and user’s satisfaction level / Mas Anom Abdul Rashid |
| title | Electronic government maturity stage, user’s adoption and user’s satisfaction level / Mas Anom Abdul Rashid |
| title_full | Electronic government maturity stage, user’s adoption and user’s satisfaction level / Mas Anom Abdul Rashid |
| title_fullStr | Electronic government maturity stage, user’s adoption and user’s satisfaction level / Mas Anom Abdul Rashid |
| title_full_unstemmed | Electronic government maturity stage, user’s adoption and user’s satisfaction level / Mas Anom Abdul Rashid |
| title_short | Electronic government maturity stage, user’s adoption and user’s satisfaction level / Mas Anom Abdul Rashid |
| title_sort | electronic government maturity stage user s adoption and user s satisfaction level mas anom abdul rashid |
| topic | Customer services. Customer relations |
| url | https://ir.uitm.edu.my/id/eprint/19097/1/ABS_MAS%20ANOM%20ABDUL%20RASHID%20TDRA%20VOL%201%20IGS%2012.pdf |
| work_keys_str_mv | AT abdulrashidmasanom electronicgovernmentmaturitystageusersadoptionanduserssatisfactionlevelmasanomabdulrashid |