An evaluation of ASEAN tourism websites / Noel Scott and Rodolfo Baggio

The Internet has proved to be a widespread medium and an integral part of the habits of millions of users. An effective online communication strategy is considered nowadays a key element to achieve a competitive advantage on the market, to satisfy actual and potential tourists’ information needs in...

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Main Author: Baggio, Rodolfo
Format: Article
Language:English
Published: Faculty of Hotel & Tourism Management Universiti Teknologi MARA, Selangor 2009
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/19410/1/AJ_NOEL%20SCOTT%20JTHCA%2009.pdf
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author Baggio, Rodolfo
author_facet Baggio, Rodolfo
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description The Internet has proved to be a widespread medium and an integral part of the habits of millions of users. An effective online communication strategy is considered nowadays a key element to achieve a competitive advantage on the market, to satisfy actual and potential tourists’ information needs in a highly competitive way and to acquire new clients. All the ASEAN countries have implemented some kind of official tourism portal to promote their own destinations. An analysis of these tourism websites has been performed by collecting end-user evaluations and mapping contents and services offered online. The results of this survey are presented and compared with the general behaviour of the European Internet users regarding the use of the network as a tool to gather information, and to acquire travel services
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spelling oai:ir.uitm.edu.my:194102019-03-25T06:46:51Z https://ir.uitm.edu.my/id/eprint/19410/ An evaluation of ASEAN tourism websites / Noel Scott and Rodolfo Baggio jthca Baggio, Rodolfo Travel and the state. Tourism The Internet has proved to be a widespread medium and an integral part of the habits of millions of users. An effective online communication strategy is considered nowadays a key element to achieve a competitive advantage on the market, to satisfy actual and potential tourists’ information needs in a highly competitive way and to acquire new clients. All the ASEAN countries have implemented some kind of official tourism portal to promote their own destinations. An analysis of these tourism websites has been performed by collecting end-user evaluations and mapping contents and services offered online. The results of this survey are presented and compared with the general behaviour of the European Internet users regarding the use of the network as a tool to gather information, and to acquire travel services Faculty of Hotel & Tourism Management Universiti Teknologi MARA, Selangor 2009 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/19410/1/AJ_NOEL%20SCOTT%20JTHCA%2009.pdf An evaluation of ASEAN tourism websites / Noel Scott and Rodolfo Baggio. (2009) Journal of Tourism, Hospitality & Culinary Arts (JTHCA) <https://ir.uitm.edu.my/view/publication/Journal_of_Tourism,_Hospitality_=26_Culinary_Arts_=28JTHCA=29/>, 1 (1). pp. 1-10. ISSN 1985-8914 ; 2590-3837 https://www.jthca.org/
spellingShingle Travel and the state. Tourism
Baggio, Rodolfo
An evaluation of ASEAN tourism websites / Noel Scott and Rodolfo Baggio
title An evaluation of ASEAN tourism websites / Noel Scott and Rodolfo Baggio
title_full An evaluation of ASEAN tourism websites / Noel Scott and Rodolfo Baggio
title_fullStr An evaluation of ASEAN tourism websites / Noel Scott and Rodolfo Baggio
title_full_unstemmed An evaluation of ASEAN tourism websites / Noel Scott and Rodolfo Baggio
title_short An evaluation of ASEAN tourism websites / Noel Scott and Rodolfo Baggio
title_sort evaluation of asean tourism websites noel scott and rodolfo baggio
topic Travel and the state. Tourism
url https://ir.uitm.edu.my/id/eprint/19410/1/AJ_NOEL%20SCOTT%20JTHCA%2009.pdf
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