Determinants on service quality that affecting customer’s satisfaction in insurance industry / Nurul Nadia Yusof
The important issue of this research is to determine on service quality that affecting customer’s satisfaction in insurance industry. These means is there any relationship between all the independent variables with the dependent variable. This research basically focuses on the insurance policyholder...
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| Format: | Student Project |
| Language: | English |
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2010
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| Online Access: | https://ir.uitm.edu.my/id/eprint/30463/1/30463.pdf |