The effects of emotional intelligence towards work commitment among employees at KSL Resort & Hotel, Johor Bahru / Siti Aishah Buniran

Emotional intelligence now regarded as one of the importance concepts that could lead to organizational success. The words organization success itself shows that emotional intelligence could bring positive impact toward organization in many possible ways. For example according to Dulewicz Victor in...

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Main Author: Buniran, Siti Aishah
Format: Student Project
Language:English
Published: 2014
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/30878/1/30878.pdf
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author Buniran, Siti Aishah
author_facet Buniran, Siti Aishah
author_sort Buniran, Siti Aishah
collection UITM
description Emotional intelligence now regarded as one of the importance concepts that could lead to organizational success. The words organization success itself shows that emotional intelligence could bring positive impact toward organization in many possible ways. For example according to Dulewicz Victor in his journal “Leadership At The Top: The Need For Emotional Intelligence In Organizations, he explains about the importance of emotional intelligence for effective leadership especially toward top management. Emotional intelligence also has the potential to affect employee job performance subsequently on organizational success. However the amount of emotional intelligence that could lead to organizational success will be varied depends on different demographics factors. (Rahim et all, 2010). In order to studies about the relationship between emotional intelligence and job performance, research has been conducted at KSL RESORT & HOTEL which located in the heart of Johor Bahru. KSL RESORT & HOTEL main business is to provide accommodation to tourist who came to Johor Bahru. Thus, to deal and fulfill the needs of customers and guest from different parts of the country and placed definitely required emotional intelligence in oneself. Therefore, the data and information will be collected from this company and being sample to study the relationship between emotional intelligence and job performance.
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spelling oai:ir.uitm.edu.my:308782020-08-17T07:59:47Z https://ir.uitm.edu.my/id/eprint/30878/ The effects of emotional intelligence towards work commitment among employees at KSL Resort & Hotel, Johor Bahru / Siti Aishah Buniran Buniran, Siti Aishah Emotional intelligence. Emotional intelligence testing Personnel management. Employment management Emotional intelligence now regarded as one of the importance concepts that could lead to organizational success. The words organization success itself shows that emotional intelligence could bring positive impact toward organization in many possible ways. For example according to Dulewicz Victor in his journal “Leadership At The Top: The Need For Emotional Intelligence In Organizations, he explains about the importance of emotional intelligence for effective leadership especially toward top management. Emotional intelligence also has the potential to affect employee job performance subsequently on organizational success. However the amount of emotional intelligence that could lead to organizational success will be varied depends on different demographics factors. (Rahim et all, 2010). In order to studies about the relationship between emotional intelligence and job performance, research has been conducted at KSL RESORT & HOTEL which located in the heart of Johor Bahru. KSL RESORT & HOTEL main business is to provide accommodation to tourist who came to Johor Bahru. Thus, to deal and fulfill the needs of customers and guest from different parts of the country and placed definitely required emotional intelligence in oneself. Therefore, the data and information will be collected from this company and being sample to study the relationship between emotional intelligence and job performance. 2014 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/30878/1/30878.pdf The effects of emotional intelligence towards work commitment among employees at KSL Resort & Hotel, Johor Bahru / Siti Aishah Buniran. (2014) [Student Project] <http://terminalib.uitm.edu.my/30878.pdf> (Unpublished)
spellingShingle Emotional intelligence. Emotional intelligence testing
Personnel management. Employment management
Buniran, Siti Aishah
The effects of emotional intelligence towards work commitment among employees at KSL Resort & Hotel, Johor Bahru / Siti Aishah Buniran
title The effects of emotional intelligence towards work commitment among employees at KSL Resort & Hotel, Johor Bahru / Siti Aishah Buniran
title_full The effects of emotional intelligence towards work commitment among employees at KSL Resort & Hotel, Johor Bahru / Siti Aishah Buniran
title_fullStr The effects of emotional intelligence towards work commitment among employees at KSL Resort & Hotel, Johor Bahru / Siti Aishah Buniran
title_full_unstemmed The effects of emotional intelligence towards work commitment among employees at KSL Resort & Hotel, Johor Bahru / Siti Aishah Buniran
title_short The effects of emotional intelligence towards work commitment among employees at KSL Resort & Hotel, Johor Bahru / Siti Aishah Buniran
title_sort effects of emotional intelligence towards work commitment among employees at ksl resort hotel johor bahru siti aishah buniran
topic Emotional intelligence. Emotional intelligence testing
Personnel management. Employment management
url https://ir.uitm.edu.my/id/eprint/30878/1/30878.pdf
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