Helping students to cope with their communication apprehension / Francis Xavier A.S. Rajoo and Wan Zulkipli Wan Salleh

One of the fundamental skills required of students when they are in transition to the professional world is proficiency in English language communication. However, many students have yet to reach a reasonable level of competence in their communicative skills. It is not surprising to find student...

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Main Authors: A.S. Rajoo, Francis Xavier, Wan Salleh, Wan Zulkipli
Format: Article
Language:English
Published: Universiti Teknologi MARA, Kedah 2013
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/31061/1/AJ_FRANCIS%20XAVIER%20A.S.%20RAJOO%20VOA%20K%2013.pdf
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author A.S. Rajoo, Francis Xavier
Wan Salleh, Wan Zulkipli
author_facet A.S. Rajoo, Francis Xavier
Wan Salleh, Wan Zulkipli
author_sort A.S. Rajoo, Francis Xavier
collection UITM
description One of the fundamental skills required of students when they are in transition to the professional world is proficiency in English language communication. However, many students have yet to reach a reasonable level of competence in their communicative skills. It is not surprising to find students who still find it difficult to express themselves fluently even at tertiary level. Their weaknesses are often coupled with feelings of fear and anxiety that intensify when these students are engaged in conversations with people from different cultures. Such fear and anxiety is termed communication apprehension and it can be measured. One way to help students to cope with their shortcomings is to encourage them to make selfassessments of their communication apprehension. In this limited study, a self-report inventory, the ‘Personal Report of Intercultural Communication Apprehension’ questionnaire was administered to selected undergraduate students at a private institution of higher learning in order to identify their communication apprehension level. The data collected was analyzed using descriptive statistics. Factor analysis was used to determine the dominant comment(s) pertaining to communication with respect to communication apprehension level, namely low, moderate and high. This self-report inventory could act as a useful guide for the students to develop coping mechanisms to overcome their fear and anxiety.
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spelling oai:ir.uitm.edu.my:310612020-06-10T09:38:23Z https://ir.uitm.edu.my/id/eprint/31061/ Helping students to cope with their communication apprehension / Francis Xavier A.S. Rajoo and Wan Zulkipli Wan Salleh voa A.S. Rajoo, Francis Xavier Wan Salleh, Wan Zulkipli English language Language. Linguistic theory. Comparative grammar Language and languages One of the fundamental skills required of students when they are in transition to the professional world is proficiency in English language communication. However, many students have yet to reach a reasonable level of competence in their communicative skills. It is not surprising to find students who still find it difficult to express themselves fluently even at tertiary level. Their weaknesses are often coupled with feelings of fear and anxiety that intensify when these students are engaged in conversations with people from different cultures. Such fear and anxiety is termed communication apprehension and it can be measured. One way to help students to cope with their shortcomings is to encourage them to make selfassessments of their communication apprehension. In this limited study, a self-report inventory, the ‘Personal Report of Intercultural Communication Apprehension’ questionnaire was administered to selected undergraduate students at a private institution of higher learning in order to identify their communication apprehension level. The data collected was analyzed using descriptive statistics. Factor analysis was used to determine the dominant comment(s) pertaining to communication with respect to communication apprehension level, namely low, moderate and high. This self-report inventory could act as a useful guide for the students to develop coping mechanisms to overcome their fear and anxiety. Universiti Teknologi MARA, Kedah 2013 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/31061/1/AJ_FRANCIS%20XAVIER%20A.S.%20RAJOO%20VOA%20K%2013.pdf Helping students to cope with their communication apprehension / Francis Xavier A.S. Rajoo and Wan Zulkipli Wan Salleh. (2013) Voice of Academia (VOA) <https://ir.uitm.edu.my/view/publication/Voice_of_Academia_=28VOA=29/>, 8 (1). p. 6. ISSN 2682-7840 https://voa.uitm.edu.my/
spellingShingle English language
Language. Linguistic theory. Comparative grammar
Language and languages
A.S. Rajoo, Francis Xavier
Wan Salleh, Wan Zulkipli
Helping students to cope with their communication apprehension / Francis Xavier A.S. Rajoo and Wan Zulkipli Wan Salleh
title Helping students to cope with their communication apprehension / Francis Xavier A.S. Rajoo and Wan Zulkipli Wan Salleh
title_full Helping students to cope with their communication apprehension / Francis Xavier A.S. Rajoo and Wan Zulkipli Wan Salleh
title_fullStr Helping students to cope with their communication apprehension / Francis Xavier A.S. Rajoo and Wan Zulkipli Wan Salleh
title_full_unstemmed Helping students to cope with their communication apprehension / Francis Xavier A.S. Rajoo and Wan Zulkipli Wan Salleh
title_short Helping students to cope with their communication apprehension / Francis Xavier A.S. Rajoo and Wan Zulkipli Wan Salleh
title_sort helping students to cope with their communication apprehension francis xavier a s rajoo and wan zulkipli wan salleh
topic English language
Language. Linguistic theory. Comparative grammar
Language and languages
url https://ir.uitm.edu.my/id/eprint/31061/1/AJ_FRANCIS%20XAVIER%20A.S.%20RAJOO%20VOA%20K%2013.pdf
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