Customers responsiveness towards service quality and satisfaction in Islamic Banks: A case study in Klang, Selangor / Muhammad Kasyful Azhim Hamid
The purpose of this research studies is to investigate the determinants of customer responsiveness towards service quality and satisfaction in Islamic banks which based on demographics view such as gender, ages, occupation and individual experience in Islamic bank. Nowadays, Islamic banking industry...
| Main Author: | |
|---|---|
| Format: | Student Project |
| Language: | English |
| Published: |
Faculty of Business and Management
2019
|
| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/31581/1/PPb_MUHAMMAD%20KASYFUL%20AZHIM%20HAMID%20BM%20J%2019_5.pdf |