Logistics and supply chain management: the importance of integration for business processes / Izwan Azmi … [et al.]

This conceptual paper outlines the importance of integration in supply chain management (SCM) by linking the functions of logistics as it applies in strategic business process. Often, business processes are developed at the strategic level but are never identified precisely in logistics or in SCM. S...

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Main Authors: Azmi, Izwan, Abdul Hamid, Norlida, Md Hussin, Md Nasarudin, Ibtishamiah, Nik
Format: Article
Language:English
Published: Universiti Teknologi MARA Selangor 2017
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/32237/1/AJ_IZWAN%20AZMI%20JEEIR%20B%2017.pdf
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author Azmi, Izwan
Abdul Hamid, Norlida
Md Hussin, Md Nasarudin
Ibtishamiah, Nik
author_facet Azmi, Izwan
Abdul Hamid, Norlida
Md Hussin, Md Nasarudin
Ibtishamiah, Nik
author_sort Azmi, Izwan
collection UITM
description This conceptual paper outlines the importance of integration in supply chain management (SCM) by linking the functions of logistics as it applies in strategic business process. Often, business processes are developed at the strategic level but are never identified precisely in logistics or in SCM. Strategic business processes like Customer Relationship Management (CRM), Supplier Relationship Management (SRM), Customer Service Management (CSM) and Demand Management are not directly linked to logistics or SCM. This paper identifies the literature that expressed the importance of integration and how business processes can be relevant in the execution of key logistics activities in the supply chain context.
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spelling oai:ir.uitm.edu.my:322372020-07-14T06:19:11Z https://ir.uitm.edu.my/id/eprint/32237/ Logistics and supply chain management: the importance of integration for business processes / Izwan Azmi … [et al.] jeeir Azmi, Izwan Abdul Hamid, Norlida Md Hussin, Md Nasarudin Ibtishamiah, Nik Value. Utility. Value added Malaysia This conceptual paper outlines the importance of integration in supply chain management (SCM) by linking the functions of logistics as it applies in strategic business process. Often, business processes are developed at the strategic level but are never identified precisely in logistics or in SCM. Strategic business processes like Customer Relationship Management (CRM), Supplier Relationship Management (SRM), Customer Service Management (CSM) and Demand Management are not directly linked to logistics or SCM. This paper identifies the literature that expressed the importance of integration and how business processes can be relevant in the execution of key logistics activities in the supply chain context. Universiti Teknologi MARA Selangor 2017-12 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/32237/1/AJ_IZWAN%20AZMI%20JEEIR%20B%2017.pdf Logistics and supply chain management: the importance of integration for business processes / Izwan Azmi … [et al.]. (2017) Journal of Emerging Economies & Islamic Research <https://ir.uitm.edu.my/view/publication/Journal_of_Emerging_Economies_=26_Islamic_Research/>, 5 (4). pp. 1-8. ISSN 2289-2559 http://www.jeeir.com/v2/index.php/36-current/2017/vol-5-no-4-2017/176-logistics-supply-chain-management-integration-conceptual
spellingShingle Value. Utility. Value added
Malaysia
Azmi, Izwan
Abdul Hamid, Norlida
Md Hussin, Md Nasarudin
Ibtishamiah, Nik
Logistics and supply chain management: the importance of integration for business processes / Izwan Azmi … [et al.]
title Logistics and supply chain management: the importance of integration for business processes / Izwan Azmi … [et al.]
title_full Logistics and supply chain management: the importance of integration for business processes / Izwan Azmi … [et al.]
title_fullStr Logistics and supply chain management: the importance of integration for business processes / Izwan Azmi … [et al.]
title_full_unstemmed Logistics and supply chain management: the importance of integration for business processes / Izwan Azmi … [et al.]
title_short Logistics and supply chain management: the importance of integration for business processes / Izwan Azmi … [et al.]
title_sort logistics and supply chain management the importance of integration for business processes izwan azmi et al
topic Value. Utility. Value added
Malaysia
url https://ir.uitm.edu.my/id/eprint/32237/1/AJ_IZWAN%20AZMI%20JEEIR%20B%2017.pdf
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AT mdhussinmdnasarudin logisticsandsupplychainmanagementtheimportanceofintegrationforbusinessprocessesizwanazmietal
AT ibtishamiahnik logisticsandsupplychainmanagementtheimportanceofintegrationforbusinessprocessesizwanazmietal