The study of job performance among employees in Royal Malaysian Customs Johor Bahru / Nur Azrin Muhammad Idrus and Mohd Azreen Arbain

This research was conducted to study the effectiveness of job performance among employees of Royal Malaysia Customs in Johor Bahru. A review of employee perceived training effectiveness relationship to employee attitudes literature by Tsai et al. (2007), found that employees committed to learning sh...

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Main Authors: Muhammad Idrus, Nur Azrin, Arbain, Mohd Azreen
Format: Student Project
Language:English
Published: 2014
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/32615/1/32615.pdf
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author Muhammad Idrus, Nur Azrin
Arbain, Mohd Azreen
author_facet Muhammad Idrus, Nur Azrin
Arbain, Mohd Azreen
author_sort Muhammad Idrus, Nur Azrin
collection UITM
description This research was conducted to study the effectiveness of job performance among employees of Royal Malaysia Customs in Johor Bahru. A review of employee perceived training effectiveness relationship to employee attitudes literature by Tsai et al. (2007), found that employees committed to learning showed a higher level of job satisfaction with a positive effect on their performance. Harrison et al. (2006) point out that job attitudes and job performance are two of the most enduring concepts in organizational research. Besides that, job performance of employees plays a crucial factor in determining an organizational performance. Highly performing individuals will be able to assist organization to achieve its strategic aims thus sustaining the organization competitive advantage (Lado & Wilson, 1994: Dessler, 2011). Thus, labour force will have to be well equipped with the right skills and prepare to ensure businesses do not lose out due to lack of ability to compete both nationally and internationally (Tomaka, 2001). Job satisfaction (Robbins, 2005) defined job satisfaction as a collection of feelingsthat an individual hold towards his or her job. Numerous factors influence employee job satisfaction, as reviewed by Rad & Yarmohammadian (2006). Job satisfaction has been observed to affect levels of job dissatisfaction, absenteeism, grievance
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spelling oai:ir.uitm.edu.my:326152020-10-30T04:47:00Z https://ir.uitm.edu.my/id/eprint/32615/ The study of job performance among employees in Royal Malaysian Customs Johor Bahru / Nur Azrin Muhammad Idrus and Mohd Azreen Arbain Muhammad Idrus, Nur Azrin Arbain, Mohd Azreen Work. Performance Training of employees. Employer-supported education Attitude This research was conducted to study the effectiveness of job performance among employees of Royal Malaysia Customs in Johor Bahru. A review of employee perceived training effectiveness relationship to employee attitudes literature by Tsai et al. (2007), found that employees committed to learning showed a higher level of job satisfaction with a positive effect on their performance. Harrison et al. (2006) point out that job attitudes and job performance are two of the most enduring concepts in organizational research. Besides that, job performance of employees plays a crucial factor in determining an organizational performance. Highly performing individuals will be able to assist organization to achieve its strategic aims thus sustaining the organization competitive advantage (Lado & Wilson, 1994: Dessler, 2011). Thus, labour force will have to be well equipped with the right skills and prepare to ensure businesses do not lose out due to lack of ability to compete both nationally and internationally (Tomaka, 2001). Job satisfaction (Robbins, 2005) defined job satisfaction as a collection of feelingsthat an individual hold towards his or her job. Numerous factors influence employee job satisfaction, as reviewed by Rad & Yarmohammadian (2006). Job satisfaction has been observed to affect levels of job dissatisfaction, absenteeism, grievance 2014 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/32615/1/32615.pdf The study of job performance among employees in Royal Malaysian Customs Johor Bahru / Nur Azrin Muhammad Idrus and Mohd Azreen Arbain. (2014) [Student Project] <http://terminalib.uitm.edu.my/32615.pdf> (Unpublished)
spellingShingle Work. Performance
Training of employees. Employer-supported education
Attitude
Muhammad Idrus, Nur Azrin
Arbain, Mohd Azreen
The study of job performance among employees in Royal Malaysian Customs Johor Bahru / Nur Azrin Muhammad Idrus and Mohd Azreen Arbain
title The study of job performance among employees in Royal Malaysian Customs Johor Bahru / Nur Azrin Muhammad Idrus and Mohd Azreen Arbain
title_full The study of job performance among employees in Royal Malaysian Customs Johor Bahru / Nur Azrin Muhammad Idrus and Mohd Azreen Arbain
title_fullStr The study of job performance among employees in Royal Malaysian Customs Johor Bahru / Nur Azrin Muhammad Idrus and Mohd Azreen Arbain
title_full_unstemmed The study of job performance among employees in Royal Malaysian Customs Johor Bahru / Nur Azrin Muhammad Idrus and Mohd Azreen Arbain
title_short The study of job performance among employees in Royal Malaysian Customs Johor Bahru / Nur Azrin Muhammad Idrus and Mohd Azreen Arbain
title_sort study of job performance among employees in royal malaysian customs johor bahru nur azrin muhammad idrus and mohd azreen arbain
topic Work. Performance
Training of employees. Employer-supported education
Attitude
url https://ir.uitm.edu.my/id/eprint/32615/1/32615.pdf
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