Academic support as a ‘third space’: a team’s reflection on post-pandemic practice

This paper describes and reflects upon the re-organisation of academic support across a department of architecture, art and design within a British post-92 university drawing on the concept of ‘third space’ in relation to student success. Both the department and the institution are committed to soci...

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Main Authors: Baldwin, Jon, Charles, Bonita, Davenport, Emma, Keefe, John, Mina, Debora
Format: Article
Language:English
Published: Association for Learning Development in Higher Education (ALDinHE) 2025
Subjects:
Online Access:https://repository.londonmet.ac.uk/10059/2/1192.pdf
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author Baldwin, Jon
Charles, Bonita
Davenport, Emma
Keefe, John
Mina, Debora
author_facet Baldwin, Jon
Charles, Bonita
Davenport, Emma
Keefe, John
Mina, Debora
author_sort Baldwin, Jon
collection LMU
description This paper describes and reflects upon the re-organisation of academic support across a department of architecture, art and design within a British post-92 university drawing on the concept of ‘third space’ in relation to student success. Both the department and the institution are committed to social justice, widening participation and academic success. With the introduction of online support during the pandemic and a new team of colleagues, an opportunity arose to revise how academic support was delivered to undergraduate students. For this team, which includes academic mentors and an academic manager, the COVID-19 pandemic brought challenges that impacted our historical delivery of academic support, requiring us to redefine our service to students and colleagues in the light of student success and inspired by the concept of the ‘third space’. This paper reflects upon the changes we made, as a case study, with reference to quantitative data, students’ feedback and Whitchurch’s (2009) framework of knowledges, legitimacies and relationships for blended professionals.
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spelling oai:repository.londonmet.ac.uk:100592025-01-30T10:48:53Z https://repository.londonmet.ac.uk/10059/ Academic support as a ‘third space’: a team’s reflection on post-pandemic practice Baldwin, Jon Charles, Bonita Davenport, Emma Keefe, John Mina, Debora 370 Education 700 The arts; fine & decorative arts This paper describes and reflects upon the re-organisation of academic support across a department of architecture, art and design within a British post-92 university drawing on the concept of ‘third space’ in relation to student success. Both the department and the institution are committed to social justice, widening participation and academic success. With the introduction of online support during the pandemic and a new team of colleagues, an opportunity arose to revise how academic support was delivered to undergraduate students. For this team, which includes academic mentors and an academic manager, the COVID-19 pandemic brought challenges that impacted our historical delivery of academic support, requiring us to redefine our service to students and colleagues in the light of student success and inspired by the concept of the ‘third space’. This paper reflects upon the changes we made, as a case study, with reference to quantitative data, students’ feedback and Whitchurch’s (2009) framework of knowledges, legitimacies and relationships for blended professionals. Association for Learning Development in Higher Education (ALDinHE) 2025-01-30 Article PeerReviewed text en cc_by_4 https://repository.londonmet.ac.uk/10059/2/1192.pdf Baldwin, Jon, Charles, Bonita, Davenport, Emma, Keefe, John and Mina, Debora (2025) Academic support as a ‘third space’: a team’s reflection on post-pandemic practice. Journal of Learning Development in Higher Education, (2025) (33). pp. 1-11. ISSN 1759-667X https://doi.org/10.47408/jldhe.vi33.1192 10.47408/jldhe.vi33.1192 10.47408/jldhe.vi33.1192
spellingShingle 370 Education
700 The arts; fine & decorative arts
Baldwin, Jon
Charles, Bonita
Davenport, Emma
Keefe, John
Mina, Debora
Academic support as a ‘third space’: a team’s reflection on post-pandemic practice
title Academic support as a ‘third space’: a team’s reflection on post-pandemic practice
title_full Academic support as a ‘third space’: a team’s reflection on post-pandemic practice
title_fullStr Academic support as a ‘third space’: a team’s reflection on post-pandemic practice
title_full_unstemmed Academic support as a ‘third space’: a team’s reflection on post-pandemic practice
title_short Academic support as a ‘third space’: a team’s reflection on post-pandemic practice
title_sort academic support as a third space a team s reflection on post pandemic practice
topic 370 Education
700 The arts; fine & decorative arts
url https://repository.londonmet.ac.uk/10059/2/1192.pdf
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