"It’s your job, you can handle it" : a grounded theory study of ward staffs' views on the experiences, causes and consequences of verbal aggression in an acute psychiatric ward
Aim: The aim of the study was to investigate staff perspectives on verbal aggression. More specifically, it aimed to explore how staff experience and understand verbal aggression in an acute psychiatric ward, as well as their views on individual and organisational influences on the occurrence and ma...
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| Format: | Thesis |
| Language: | English |
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2019
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| Online Access: | https://repository.londonmet.ac.uk/4628/1/Shetty-Prarthana_Final-thesis.pdf |