The intersection of social media and customer retention in the luxury beauty industry

Debates regarding the ontological relationship between social media and customer retention have attracted considerable attention, particularly in the luxury beauty industry. The use of Social Media in the luxury beauty industry has caused many heated debates as it is seen as a form of interference i...

ver descrição completa

Detalhes bibliográficos
Main Authors: Stokinger, Ellen, Ozuem, Wilson
Outros Autores: Goyal, Reshu
Formato: Book Section
Publicado em: IGI Global 2018
Assuntos: