Social media and customer retention: implications for the luxury beauty industry

Social media has become an integrated part of everyday life, but its entry into the luxury goods industry has been far from easy. The use of social media in the luxury beauty industry has caused many heated debates as it is seen as a form of interference in the exclusivity of luxury brands by limiti...

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書目詳細資料
Main Authors: Stokinger, Ellen, Ozuem, Wilson
其他作者: Goyal, Reshu
格式: Book Section
出版: IGI Global 2018
主題: