Communication skills training intervention based on automated recognition of nonverbal signals
There have been promising studies that show a potential of providing social signal feedback to improve communication skills. However, these studies have primarily focused on unimodal methods of feedback. In addition to this, studies do not assess whether skills are maintained after a given time. Wit...
| Main Authors: | , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
ACM
2021
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| Subjects: | |
| Online Access: | https://repository.londonmet.ac.uk/6710/1/3411764.3445324.pdf |
| _version_ | 1804072642343337984 |
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| author | Pereira, Monica Hone, Kate |
| author_facet | Pereira, Monica Hone, Kate |
| author_sort | Pereira, Monica |
| collection | LMU |
| description | There have been promising studies that show a potential of providing social signal feedback to improve communication skills. However, these studies have primarily focused on unimodal methods of feedback. In addition to this, studies do not assess whether skills are maintained after a given time. With a sample size of 22 this paper investigates whether multimodal social signal feedback is an efective method of improving communication in the context of media interviews. A pre-post experimental evaluation of media skills training intervention is presented which compares standard feedback with augmented feedback based on automated recognition of multimodal social signals. Results revealed signifcantly diferent training efects between the two conditions. However, the initial experiment study failed to show signifcant diferences in human judgement of performance. A 6-month follow-up study revealed human judgement ratings were higher for the experiment group. This study suggests that augmented selective multimodal social signal feedback is an efective method for communication skills training. |
| first_indexed | 2024-07-09T04:02:23Z |
| format | Conference or Workshop Item |
| id | oai:repository.londonmet.ac.uk:6710 |
| institution | London Metropolitan University |
| language | English |
| last_indexed | 2024-07-09T04:02:23Z |
| publishDate | 2021 |
| publisher | ACM |
| record_format | eprints |
| spelling | oai:repository.londonmet.ac.uk:67102021-05-28T10:17:57Z http://repository.londonmet.ac.uk/6710/ Communication skills training intervention based on automated recognition of nonverbal signals Pereira, Monica Hone, Kate 150 Psychology 300 Social sciences There have been promising studies that show a potential of providing social signal feedback to improve communication skills. However, these studies have primarily focused on unimodal methods of feedback. In addition to this, studies do not assess whether skills are maintained after a given time. With a sample size of 22 this paper investigates whether multimodal social signal feedback is an efective method of improving communication in the context of media interviews. A pre-post experimental evaluation of media skills training intervention is presented which compares standard feedback with augmented feedback based on automated recognition of multimodal social signals. Results revealed signifcantly diferent training efects between the two conditions. However, the initial experiment study failed to show signifcant diferences in human judgement of performance. A 6-month follow-up study revealed human judgement ratings were higher for the experiment group. This study suggests that augmented selective multimodal social signal feedback is an efective method for communication skills training. ACM 2021-05-06 Conference or Workshop Item PeerReviewed text en https://repository.londonmet.ac.uk/6710/1/3411764.3445324.pdf Pereira, Monica and Hone, Kate (2021) Communication skills training intervention based on automated recognition of nonverbal signals. In: CHI Conference on Human Factors in Computing Systems, 8-13 May 2021, Yokohama Japan. https://doi.org/10.1145/3411764.3445324 10.1145/3411764.3445324 |
| spellingShingle | 150 Psychology 300 Social sciences Pereira, Monica Hone, Kate Communication skills training intervention based on automated recognition of nonverbal signals |
| title | Communication skills training intervention based on automated recognition of nonverbal signals |
| title_full | Communication skills training intervention based on automated recognition of nonverbal signals |
| title_fullStr | Communication skills training intervention based on automated recognition of nonverbal signals |
| title_full_unstemmed | Communication skills training intervention based on automated recognition of nonverbal signals |
| title_short | Communication skills training intervention based on automated recognition of nonverbal signals |
| title_sort | communication skills training intervention based on automated recognition of nonverbal signals |
| topic | 150 Psychology 300 Social sciences |
| url | https://repository.londonmet.ac.uk/6710/1/3411764.3445324.pdf |
| work_keys_str_mv | AT pereiramonica communicationskillstraininginterventionbasedonautomatedrecognitionofnonverbalsignals AT honekate communicationskillstraininginterventionbasedonautomatedrecognitionofnonverbalsignals |