Developing a framework for electronic engagement at work: a phenomenological study

Several electronic-engagement-related questions arise at work due to the beginning of a new era of social distancing, lockdowns, quarantining, and sanitization. These terms were not so common before. What challenges do employees face while working from home? Why do they face those challenges? How ar...

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Main Authors: Gupta, Manish, Jain, Aman, Nayak, Niladri Bihari, Kumar, Anil, Behl, Abhishek
Format: Article
Language:English
Published: IGI Global 2022
Subjects:
Online Access:https://repository.londonmet.ac.uk/7133/1/Developing-a-framework-for-electronic-engagement-at-work.pdf
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author Gupta, Manish
Jain, Aman
Nayak, Niladri Bihari
Kumar, Anil
Behl, Abhishek
author_facet Gupta, Manish
Jain, Aman
Nayak, Niladri Bihari
Kumar, Anil
Behl, Abhishek
author_sort Gupta, Manish
collection LMU
description Several electronic-engagement-related questions arise at work due to the beginning of a new era of social distancing, lockdowns, quarantining, and sanitization. These terms were not so common before. What challenges do employees face while working from home? Why do they face those challenges? How are they overcoming these challenges? In summary, in a work-from-home setting, what are the issues and solutions in engaging remote workers electronically? To answer these questions, 23 Information Technology (IT) employees in India and four in the United Kingdom were interviewed, and data were analyzed using interpretive phenomenological analysis (IPA). Few Information Technology employees from the United Kingdom were also interviewed to ensure the transferability of the results. Along with a few suggestions, six challenges emerged. These may help employers formulate their electronic engagement strategies for employees in a better manner.
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spelling oai:repository.londonmet.ac.uk:71332022-01-05T11:03:35Z http://repository.londonmet.ac.uk/7133/ Developing a framework for electronic engagement at work: a phenomenological study Gupta, Manish Jain, Aman Nayak, Niladri Bihari Kumar, Anil Behl, Abhishek 650 Management & auxiliary services Several electronic-engagement-related questions arise at work due to the beginning of a new era of social distancing, lockdowns, quarantining, and sanitization. These terms were not so common before. What challenges do employees face while working from home? Why do they face those challenges? How are they overcoming these challenges? In summary, in a work-from-home setting, what are the issues and solutions in engaging remote workers electronically? To answer these questions, 23 Information Technology (IT) employees in India and four in the United Kingdom were interviewed, and data were analyzed using interpretive phenomenological analysis (IPA). Few Information Technology employees from the United Kingdom were also interviewed to ensure the transferability of the results. Along with a few suggestions, six challenges emerged. These may help employers formulate their electronic engagement strategies for employees in a better manner. IGI Global 2022-12 Article PeerReviewed text en cc_by_4 https://repository.londonmet.ac.uk/7133/1/Developing-a-framework-for-electronic-engagement-at-work.pdf Gupta, Manish, Jain, Aman, Nayak, Niladri Bihari, Kumar, Anil and Behl, Abhishek (2022) Developing a framework for electronic engagement at work: a phenomenological study. Journal of Global Information Management, 30 (5). pp. 1-16. ISSN 1533-7995 https://doi.org/10.4018/jgim.292063 10.4018/jgim.292063
spellingShingle 650 Management & auxiliary services
Gupta, Manish
Jain, Aman
Nayak, Niladri Bihari
Kumar, Anil
Behl, Abhishek
Developing a framework for electronic engagement at work: a phenomenological study
title Developing a framework for electronic engagement at work: a phenomenological study
title_full Developing a framework for electronic engagement at work: a phenomenological study
title_fullStr Developing a framework for electronic engagement at work: a phenomenological study
title_full_unstemmed Developing a framework for electronic engagement at work: a phenomenological study
title_short Developing a framework for electronic engagement at work: a phenomenological study
title_sort developing a framework for electronic engagement at work a phenomenological study
topic 650 Management & auxiliary services
url https://repository.londonmet.ac.uk/7133/1/Developing-a-framework-for-electronic-engagement-at-work.pdf
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