Digging DEEP: futuristic building blocks of omni-channel healthcare supply chains resiliency using a machine learning approach

There is a lack of studies which have explored the factors of omni-channel healthcare supply chain resiliency (OHSCR). Thus, the current study explores the resiliency factors of healthcare supply chains (HSCs) and the development of futuristic blocks of OHSCR. In the first phase of the study, the re...

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Main Authors: Kumar, Anil, Naz, Farheen, Luthra, Sunil, Vashistha, Rajat, Kumar, Vikas, Garza-Reyes, Jose Arturo, Chhabra, Deepak
Format: Article
Language:English
English
Published: Elsevier 2023
Subjects:
Online Access:https://repository.londonmet.ac.uk/8426/9/1-s2.0-S0148296323002618-main.pdf
https://repository.londonmet.ac.uk/8426/15/Accepted%20Version.pdf
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author Kumar, Anil
Naz, Farheen
Luthra, Sunil
Vashistha, Rajat
Kumar, Vikas
Garza-Reyes, Jose Arturo
Chhabra, Deepak
author_facet Kumar, Anil
Naz, Farheen
Luthra, Sunil
Vashistha, Rajat
Kumar, Vikas
Garza-Reyes, Jose Arturo
Chhabra, Deepak
author_sort Kumar, Anil
collection LMU
description There is a lack of studies which have explored the factors of omni-channel healthcare supply chain resiliency (OHSCR). Thus, the current study explores the resiliency factors of healthcare supply chains (HSCs) and the development of futuristic blocks of OHSCR. In the first phase of the study, the resiliency factors of HSCs were identified through an extensive literature review and expert interviews. In the second phase, a machine learning approach, i.e., K-means clustering, was used to develop the futuristic blocks of OHSCR. Lastly, in the third phase, implications and future research propositions were discussed. The findings of this study suggest that the healthcare sector evaluating OHSCR should focus on six key building blocks: data-driven management and transformative technological adoption, flexible and transparent organisational management system, robust and diversified supply chain system, responsible and customer-centric supply chain, information sharing and knowledge management, and strategic alignment and network ecosystem. A conceptual research framework is also proposed to support future research.
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spelling oai:repository.londonmet.ac.uk:84262024-01-29T14:32:53Z http://repository.londonmet.ac.uk/8426/ Digging DEEP: futuristic building blocks of omni-channel healthcare supply chains resiliency using a machine learning approach Kumar, Anil Naz, Farheen Luthra, Sunil Vashistha, Rajat Kumar, Vikas Garza-Reyes, Jose Arturo Chhabra, Deepak 650 Management & auxiliary services There is a lack of studies which have explored the factors of omni-channel healthcare supply chain resiliency (OHSCR). Thus, the current study explores the resiliency factors of healthcare supply chains (HSCs) and the development of futuristic blocks of OHSCR. In the first phase of the study, the resiliency factors of HSCs were identified through an extensive literature review and expert interviews. In the second phase, a machine learning approach, i.e., K-means clustering, was used to develop the futuristic blocks of OHSCR. Lastly, in the third phase, implications and future research propositions were discussed. The findings of this study suggest that the healthcare sector evaluating OHSCR should focus on six key building blocks: data-driven management and transformative technological adoption, flexible and transparent organisational management system, robust and diversified supply chain system, responsible and customer-centric supply chain, information sharing and knowledge management, and strategic alignment and network ecosystem. A conceptual research framework is also proposed to support future research. Elsevier 2023-04-02 Article PeerReviewed text en cc_by_4 https://repository.londonmet.ac.uk/8426/9/1-s2.0-S0148296323002618-main.pdf text en cc_by_nd_4 https://repository.londonmet.ac.uk/8426/15/Accepted%20Version.pdf Kumar, Anil, Naz, Farheen, Luthra, Sunil, Vashistha, Rajat, Kumar, Vikas, Garza-Reyes, Jose Arturo and Chhabra, Deepak (2023) Digging DEEP: futuristic building blocks of omni-channel healthcare supply chains resiliency using a machine learning approach. Journal of Business Research, 162 (113903). pp. 1-14. ISSN 0148-2963 https://www.sciencedirect.com/science/article/pii/S0148296323002618 10.1016/j.jbusres.2023.113903
spellingShingle 650 Management & auxiliary services
Kumar, Anil
Naz, Farheen
Luthra, Sunil
Vashistha, Rajat
Kumar, Vikas
Garza-Reyes, Jose Arturo
Chhabra, Deepak
Digging DEEP: futuristic building blocks of omni-channel healthcare supply chains resiliency using a machine learning approach
title Digging DEEP: futuristic building blocks of omni-channel healthcare supply chains resiliency using a machine learning approach
title_full Digging DEEP: futuristic building blocks of omni-channel healthcare supply chains resiliency using a machine learning approach
title_fullStr Digging DEEP: futuristic building blocks of omni-channel healthcare supply chains resiliency using a machine learning approach
title_full_unstemmed Digging DEEP: futuristic building blocks of omni-channel healthcare supply chains resiliency using a machine learning approach
title_short Digging DEEP: futuristic building blocks of omni-channel healthcare supply chains resiliency using a machine learning approach
title_sort digging deep futuristic building blocks of omni channel healthcare supply chains resiliency using a machine learning approach
topic 650 Management & auxiliary services
url https://repository.londonmet.ac.uk/8426/9/1-s2.0-S0148296323002618-main.pdf
https://repository.londonmet.ac.uk/8426/15/Accepted%20Version.pdf
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