Revolutionizing healthcare organizations with Operational Excellence and Healthcare 4.0: a systematic review of the state-of-the-art literature

Purpose- This study examines current research on the relationship between Operational Excellence and Healthcare 4.0 for healthcare organizations. Design/Methodology/Approach- We have performed a systematic literature review of 102 documents published between 2011 to 2022 from the Scopus database t...

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Main Authors: Detwal, Pankaj Kumar, Agrawal, Rajat, Samadhiya, Ashutosh, Kumar, Anil, Garza-Reyes, Jose Arturo
Format: Article
Language:English
Published: Emerald 2024
Subjects:
Online Access:https://repository.londonmet.ac.uk/8772/3/Accepted%20Version%20%281%29.pdf
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author Detwal, Pankaj Kumar
Agrawal, Rajat
Samadhiya, Ashutosh
Kumar, Anil
Garza-Reyes, Jose Arturo
author_facet Detwal, Pankaj Kumar
Agrawal, Rajat
Samadhiya, Ashutosh
Kumar, Anil
Garza-Reyes, Jose Arturo
author_sort Detwal, Pankaj Kumar
collection LMU
description Purpose- This study examines current research on the relationship between Operational Excellence and Healthcare 4.0 for healthcare organizations. Design/Methodology/Approach- We have performed a systematic literature review of 102 documents published between 2011 to 2022 from the Scopus database to identify the research trends on Operational Excellence and Healthcare 4.0. Through a descriptive bibliometric analysis, we have highlighted the year-wise trend in publication, top authors, prominent sources of publications, the country-wise spread of research activities, and subject area analysis. Further, through content analysis, we have identified four clusters and proposed directions for future research of each identified cluster. Findings- Results reflect overall growth in this area, with a few parts of the world being underrepresented in research related to Operational Excellence and Healthcare 4.0. The content analysis focused on describing challenges pertaining to healthcare industries and the role of Operational Excellence tools and Healthcare 4.0 technologies in dealing with various healthcare delivery aspects. We concluded our analysis by proposing a theoretical framework and providing theoretical and managerial implications of the study. Originality- The article is one of the first to analyze the existing literature on the healthcare sector at the interface of Operational Excellence and Healthcare 4.0 technologies. The conceptual framework and cluster-wise future research prepositions are some of the unique offerings of the study.
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spelling oai:repository.londonmet.ac.uk:87722024-02-01T12:49:01Z https://repository.londonmet.ac.uk/8772/ Revolutionizing healthcare organizations with Operational Excellence and Healthcare 4.0: a systematic review of the state-of-the-art literature Detwal, Pankaj Kumar Agrawal, Rajat Samadhiya, Ashutosh Kumar, Anil Garza-Reyes, Jose Arturo 600 Technology 610 Medicine & health 650 Management & auxiliary services Purpose- This study examines current research on the relationship between Operational Excellence and Healthcare 4.0 for healthcare organizations. Design/Methodology/Approach- We have performed a systematic literature review of 102 documents published between 2011 to 2022 from the Scopus database to identify the research trends on Operational Excellence and Healthcare 4.0. Through a descriptive bibliometric analysis, we have highlighted the year-wise trend in publication, top authors, prominent sources of publications, the country-wise spread of research activities, and subject area analysis. Further, through content analysis, we have identified four clusters and proposed directions for future research of each identified cluster. Findings- Results reflect overall growth in this area, with a few parts of the world being underrepresented in research related to Operational Excellence and Healthcare 4.0. The content analysis focused on describing challenges pertaining to healthcare industries and the role of Operational Excellence tools and Healthcare 4.0 technologies in dealing with various healthcare delivery aspects. We concluded our analysis by proposing a theoretical framework and providing theoretical and managerial implications of the study. Originality- The article is one of the first to analyze the existing literature on the healthcare sector at the interface of Operational Excellence and Healthcare 4.0 technologies. The conceptual framework and cluster-wise future research prepositions are some of the unique offerings of the study. Emerald 2024-01-12 Article PeerReviewed text en cc_by_nc_4 https://repository.londonmet.ac.uk/8772/3/Accepted%20Version%20%281%29.pdf Detwal, Pankaj Kumar, Agrawal, Rajat, Samadhiya, Ashutosh, Kumar, Anil and Garza-Reyes, Jose Arturo (2024) Revolutionizing healthcare organizations with Operational Excellence and Healthcare 4.0: a systematic review of the state-of-the-art literature. International Journal of Lean Six Sigma, 15 (1). pp. 80-102. ISSN 2040-4166 https://www.emerald.com/insight/content/doi/10.1108/IJLSS-04-2023-0061/full/html 10.1108/IJLSS-04-2023-0061 10.1108/IJLSS-04-2023-0061
spellingShingle 600 Technology
610 Medicine & health
650 Management & auxiliary services
Detwal, Pankaj Kumar
Agrawal, Rajat
Samadhiya, Ashutosh
Kumar, Anil
Garza-Reyes, Jose Arturo
Revolutionizing healthcare organizations with Operational Excellence and Healthcare 4.0: a systematic review of the state-of-the-art literature
title Revolutionizing healthcare organizations with Operational Excellence and Healthcare 4.0: a systematic review of the state-of-the-art literature
title_full Revolutionizing healthcare organizations with Operational Excellence and Healthcare 4.0: a systematic review of the state-of-the-art literature
title_fullStr Revolutionizing healthcare organizations with Operational Excellence and Healthcare 4.0: a systematic review of the state-of-the-art literature
title_full_unstemmed Revolutionizing healthcare organizations with Operational Excellence and Healthcare 4.0: a systematic review of the state-of-the-art literature
title_short Revolutionizing healthcare organizations with Operational Excellence and Healthcare 4.0: a systematic review of the state-of-the-art literature
title_sort revolutionizing healthcare organizations with operational excellence and healthcare 4 0 a systematic review of the state of the art literature
topic 600 Technology
610 Medicine & health
650 Management & auxiliary services
url https://repository.londonmet.ac.uk/8772/3/Accepted%20Version%20%281%29.pdf
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