Applying artificial intelligence in healthcare: lessons from the COVID-19 pandemic

The COVID-19 pandemic exposed vulnerabilities in global healthcare systems and highlighted the need for innovative, technology-driven solutions like Artificial Intelligence (AI). However, previous research on the topic has been limited and fragmented, leading to an incomplete understanding of the ‘w...

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Main Authors: Balasubramanian, Sreejith, Shukla, Vinaya, Islam, Nazrul, Upadhyay, Arvind, Duong, Linh
Format: Article
Language:English
Published: Informa UK Limited 2025
Subjects:
Online Access:https://repository.londonmet.ac.uk/8811/1/Applying-artificial-intelligence-in-healthcare-lessons-from-the-COVID-19-pandemic.pdf
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author Balasubramanian, Sreejith
Shukla, Vinaya
Islam, Nazrul
Upadhyay, Arvind
Duong, Linh
author_facet Balasubramanian, Sreejith
Shukla, Vinaya
Islam, Nazrul
Upadhyay, Arvind
Duong, Linh
author_sort Balasubramanian, Sreejith
collection LMU
description The COVID-19 pandemic exposed vulnerabilities in global healthcare systems and highlighted the need for innovative, technology-driven solutions like Artificial Intelligence (AI). However, previous research on the topic has been limited and fragmented, leading to an incomplete understanding of the ‘what’, ‘where’ and ‘how’ of its application, as well as its associated benefits and challenges. This study proposes a comprehensive AI framework for healthcare and assesses its effectiveness within the UAE’s healthcare sector. It provides valuable insights into AI applications for healthcare stakeholders that range from the molecular to the population level. The study covers the different computational techniques employed, from machine learning to computer vision, and the various types of data inputs fed into these techniques, including clinical, epidemiological, locational, behavioural and genomic data. Additionally, the research highlights AI’s capacity to enhance healthcare’s operational, quality-related and social outcomes, and recognises regulatory policies, technological infrastructure, stakeholder cooperation and innovation readiness as key facilitators of AI adoption. Lastly, we stress the importance of addressing challenges such as data privacy, security, generalisability and algorithmic bias. Our findings are relevant beyond the pandemic in facilitating the development of AI-related policy interventions and support mechanisms for building resilient healthcare sector that can withstand future challenges.
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spelling oai:repository.londonmet.ac.uk:88112025-01-29T09:19:52Z https://repository.londonmet.ac.uk/8811/ Applying artificial intelligence in healthcare: lessons from the COVID-19 pandemic Balasubramanian, Sreejith Shukla, Vinaya Islam, Nazrul Upadhyay, Arvind Duong, Linh 000 Computer science, information & general works 610 Medicine & health The COVID-19 pandemic exposed vulnerabilities in global healthcare systems and highlighted the need for innovative, technology-driven solutions like Artificial Intelligence (AI). However, previous research on the topic has been limited and fragmented, leading to an incomplete understanding of the ‘what’, ‘where’ and ‘how’ of its application, as well as its associated benefits and challenges. This study proposes a comprehensive AI framework for healthcare and assesses its effectiveness within the UAE’s healthcare sector. It provides valuable insights into AI applications for healthcare stakeholders that range from the molecular to the population level. The study covers the different computational techniques employed, from machine learning to computer vision, and the various types of data inputs fed into these techniques, including clinical, epidemiological, locational, behavioural and genomic data. Additionally, the research highlights AI’s capacity to enhance healthcare’s operational, quality-related and social outcomes, and recognises regulatory policies, technological infrastructure, stakeholder cooperation and innovation readiness as key facilitators of AI adoption. Lastly, we stress the importance of addressing challenges such as data privacy, security, generalisability and algorithmic bias. Our findings are relevant beyond the pandemic in facilitating the development of AI-related policy interventions and support mechanisms for building resilient healthcare sector that can withstand future challenges. Informa UK Limited 2025 Article PeerReviewed text en cc_by_4 https://repository.londonmet.ac.uk/8811/1/Applying-artificial-intelligence-in-healthcare-lessons-from-the-COVID-19-pandemic.pdf Balasubramanian, Sreejith, Shukla, Vinaya, Islam, Nazrul, Upadhyay, Arvind and Duong, Linh (2025) Applying artificial intelligence in healthcare: lessons from the COVID-19 pandemic. International Journal of Production Research, 63 (2). pp. 594-627. ISSN 1366-588X https://doi.org/10.1080/00207543.2023.2263102 10.1080/00207543.2023.2263102 10.1080/00207543.2023.2263102
spellingShingle 000 Computer science, information & general works
610 Medicine & health
Balasubramanian, Sreejith
Shukla, Vinaya
Islam, Nazrul
Upadhyay, Arvind
Duong, Linh
Applying artificial intelligence in healthcare: lessons from the COVID-19 pandemic
title Applying artificial intelligence in healthcare: lessons from the COVID-19 pandemic
title_full Applying artificial intelligence in healthcare: lessons from the COVID-19 pandemic
title_fullStr Applying artificial intelligence in healthcare: lessons from the COVID-19 pandemic
title_full_unstemmed Applying artificial intelligence in healthcare: lessons from the COVID-19 pandemic
title_short Applying artificial intelligence in healthcare: lessons from the COVID-19 pandemic
title_sort applying artificial intelligence in healthcare lessons from the covid 19 pandemic
topic 000 Computer science, information & general works
610 Medicine & health
url https://repository.londonmet.ac.uk/8811/1/Applying-artificial-intelligence-in-healthcare-lessons-from-the-COVID-19-pandemic.pdf
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