Leading Change in Organisations: A Focus on Quality Management

Leading Change in Organisations: A Focus on Quality Management

In contemporary knowledge driven economies, local organisations must aim to be competitive, in part, through ensuring the delivery of high quality in their goods and services. Changes in the social environment where customers are more mature and better informed have forced these organisations to con...

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Autor principal:	Randeree, K
Format:	Journal article
Publicat:	Common Ground 2008

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