Leading Change in Organisations: A Focus on Quality Management

In contemporary knowledge driven economies, local organisations must aim to be competitive, in part, through ensuring the delivery of high quality in their goods and services. Changes in the social environment where customers are more mature and better informed have forced these organisations to con...

Täydet tiedot

Bibliografiset tiedot
Päätekijä: Randeree, K
Aineistotyyppi: Journal article
Julkaistu: Common Ground 2008

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