Leading Change in Organisations: A Focus on Quality Management

Leading Change in Organisations: A Focus on Quality Management

In contemporary knowledge driven economies, local organisations must aim to be competitive, in part, through ensuring the delivery of high quality in their goods and services. Changes in the social environment where customers are more mature and better informed have forced these organisations to con...

书目详细资料
主要作者:	Randeree, K
格式:	Journal article
出版:	Common Ground 2008

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