Leading Change in Organisations: A Focus on Quality Management

In contemporary knowledge driven economies, local organisations must aim to be competitive, in part, through ensuring the delivery of high quality in their goods and services. Changes in the social environment where customers are more mature and better informed have forced these organisations to con...

Ausführliche Beschreibung

Bibliographische Detailangaben
1. Verfasser: Randeree, K
Format: Journal article
Veröffentlicht: Common Ground 2008