“We are called the et cetera”: Experiences of the poor with health financing reforms that target them in Kenya

<p><strong>Background:</strong><br /> Through a number of healthcare reforms, Kenya has demonstrated its intention to extend financial risk protection and service coverage for poor and vulnerable groups. These reforms include the provision of free maternity services, user-fee...

Full description

Bibliographic Details
Main Authors: Kabia, E, Mbau, R, Oyando, R, Oduor, C, Bigogo, G, Khagayi, S, Barasa, E
Format: Journal article
Language:English
Published: BioMed Central 2019
_version_ 1797052475622031360
author Kabia, E
Mbau, R
Oyando, R
Oduor, C
Bigogo, G
Khagayi, S
Barasa, E
author_facet Kabia, E
Mbau, R
Oyando, R
Oduor, C
Bigogo, G
Khagayi, S
Barasa, E
author_sort Kabia, E
collection OXFORD
description <p><strong>Background:</strong><br /> Through a number of healthcare reforms, Kenya has demonstrated its intention to extend financial risk protection and service coverage for poor and vulnerable groups. These reforms include the provision of free maternity services, user-fee removal in public primary health facilities and a health insurance subsidy programme (HISP) for the poor. However, the available evidence points to inequity and the likelihood that the poor will still be left behind with regards to financial risk protection and service coverage. This study examined the experiences of the poor with health financing reforms that target them.</p><br /> <p><strong>Methods:</strong><br /> We conducted a qualitative cross-sectional study in two purposively selected counties in Kenya. We collected data through focus group discussions (n = 8) and in-depth interviews (n = 30) with people in the lowest wealth quintile residing in the health and demographic surveillance systems, and HISP beneficiaries. We analyzed the data using a framework approach focusing on four healthcare access dimensions; geographical accessibility, affordability, availability, and acceptability.</p><br /> <p><strong>Results:</strong><br /> Health financing reforms reduced financial barriers and improved access to health services for the poor in the study counties. However, various access barriers limited the extent to which they benefited from these reforms. Long distances, lack of public transport, poor condition of the roads and high transport costs especially in rural areas limited access to health facilities. Continued charging of user fees despite their abolition, delayed insurance reimbursements to health facilities that HISP beneficiaries were seeking care from, and informal fees exposed the poor to out of pocket payments. Stock-outs of medicine and other medical supplies, dysfunctional medical equipment, shortage of healthcare workers, and frequent strikes adversely affected the availability of health services. Acceptability of care was further limited by discrimination by healthcare workers and ineffective grievance redress mechanisms which led to a feeling of disempowerment among the poor.</p><br /> <p><strong>Conclusions:</strong><br /> Pro-poor health financing reforms improved access to care for the poor to some extent. However, to enhance the effectiveness of pro-poor reforms and to ensure that the poor in Kenya benefit fully from them, there is a need to address barriers to healthcare seeking across all access dimensions.</p>
first_indexed 2024-03-06T18:32:06Z
format Journal article
id oxford-uuid:0a00874e-47bb-4e35-bc96-cbbfb653bf93
institution University of Oxford
language English
last_indexed 2024-03-06T18:32:06Z
publishDate 2019
publisher BioMed Central
record_format dspace
spelling oxford-uuid:0a00874e-47bb-4e35-bc96-cbbfb653bf932022-03-26T09:21:32Z“We are called the et cetera”: Experiences of the poor with health financing reforms that target them in KenyaJournal articlehttp://purl.org/coar/resource_type/c_dcae04bcuuid:0a00874e-47bb-4e35-bc96-cbbfb653bf93EnglishSymplectic ElementsBioMed Central2019Kabia, EMbau, ROyando, ROduor, CBigogo, GKhagayi, SBarasa, E<p><strong>Background:</strong><br /> Through a number of healthcare reforms, Kenya has demonstrated its intention to extend financial risk protection and service coverage for poor and vulnerable groups. These reforms include the provision of free maternity services, user-fee removal in public primary health facilities and a health insurance subsidy programme (HISP) for the poor. However, the available evidence points to inequity and the likelihood that the poor will still be left behind with regards to financial risk protection and service coverage. This study examined the experiences of the poor with health financing reforms that target them.</p><br /> <p><strong>Methods:</strong><br /> We conducted a qualitative cross-sectional study in two purposively selected counties in Kenya. We collected data through focus group discussions (n = 8) and in-depth interviews (n = 30) with people in the lowest wealth quintile residing in the health and demographic surveillance systems, and HISP beneficiaries. We analyzed the data using a framework approach focusing on four healthcare access dimensions; geographical accessibility, affordability, availability, and acceptability.</p><br /> <p><strong>Results:</strong><br /> Health financing reforms reduced financial barriers and improved access to health services for the poor in the study counties. However, various access barriers limited the extent to which they benefited from these reforms. Long distances, lack of public transport, poor condition of the roads and high transport costs especially in rural areas limited access to health facilities. Continued charging of user fees despite their abolition, delayed insurance reimbursements to health facilities that HISP beneficiaries were seeking care from, and informal fees exposed the poor to out of pocket payments. Stock-outs of medicine and other medical supplies, dysfunctional medical equipment, shortage of healthcare workers, and frequent strikes adversely affected the availability of health services. Acceptability of care was further limited by discrimination by healthcare workers and ineffective grievance redress mechanisms which led to a feeling of disempowerment among the poor.</p><br /> <p><strong>Conclusions:</strong><br /> Pro-poor health financing reforms improved access to care for the poor to some extent. However, to enhance the effectiveness of pro-poor reforms and to ensure that the poor in Kenya benefit fully from them, there is a need to address barriers to healthcare seeking across all access dimensions.</p>
spellingShingle Kabia, E
Mbau, R
Oyando, R
Oduor, C
Bigogo, G
Khagayi, S
Barasa, E
“We are called the et cetera”: Experiences of the poor with health financing reforms that target them in Kenya
title “We are called the et cetera”: Experiences of the poor with health financing reforms that target them in Kenya
title_full “We are called the et cetera”: Experiences of the poor with health financing reforms that target them in Kenya
title_fullStr “We are called the et cetera”: Experiences of the poor with health financing reforms that target them in Kenya
title_full_unstemmed “We are called the et cetera”: Experiences of the poor with health financing reforms that target them in Kenya
title_short “We are called the et cetera”: Experiences of the poor with health financing reforms that target them in Kenya
title_sort we are called the et cetera experiences of the poor with health financing reforms that target them in kenya
work_keys_str_mv AT kabiae wearecalledtheetceteraexperiencesofthepoorwithhealthfinancingreformsthattargettheminkenya
AT mbaur wearecalledtheetceteraexperiencesofthepoorwithhealthfinancingreformsthattargettheminkenya
AT oyandor wearecalledtheetceteraexperiencesofthepoorwithhealthfinancingreformsthattargettheminkenya
AT oduorc wearecalledtheetceteraexperiencesofthepoorwithhealthfinancingreformsthattargettheminkenya
AT bigogog wearecalledtheetceteraexperiencesofthepoorwithhealthfinancingreformsthattargettheminkenya
AT khagayis wearecalledtheetceteraexperiencesofthepoorwithhealthfinancingreformsthattargettheminkenya
AT barasae wearecalledtheetceteraexperiencesofthepoorwithhealthfinancingreformsthattargettheminkenya