Role distance. An ethnographic study on how street-level managers cope
<p>Policy is not only made by street-level bureaucrats at the frontlines. It is also made by their superiors—street-level managers—who set the organizational conditions through which street-level bureaucrats act. Although scholars have documented how street-level bureaucrat...
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| Format: | Journal article |
| Langue: | English |
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Oxford University Press
2023
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