Managing Knowledge in the Dark: An Empirical Examination of the Reliability of Competency Evaluations
If knowledge is to be managed and transferred, it is essential that members of organizations know and agree on where capabilities reside. Few studies, however, have examined the difficulties of evaluating capabilities in large firms. This paper reports an in-depth empirical study of capabilities cen...
| Автори: | , , |
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| Формат: | Journal article |
| Опубліковано: |
2004
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| _version_ | 1826259613394141184 |
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| author | Denrell, J Arvidsson, N Zander, U |
| author_facet | Denrell, J Arvidsson, N Zander, U |
| author_sort | Denrell, J |
| collection | OXFORD |
| description | If knowledge is to be managed and transferred, it is essential that members of organizations know and agree on where capabilities reside. Few studies, however, have examined the difficulties of evaluating capabilities in large firms. This paper reports an in-depth empirical study of capabilities central to knowledge management efforts in large leading multinational companies. The results show that evaluation of these capabilities is a complex task. The median interrater correlation for capabilities designated as strategic by top management is only 0.28. Analysis of the determinants of reliability show that the difference in evaluations is largest for subsidiaries managers know less about, for younger subsidiaries, and for subsidiaries in less important markets. The results of our empirical study have important implications for creating, retaining, and transferring knowledge in organizations. |
| first_indexed | 2024-03-06T18:52:38Z |
| format | Journal article |
| id | oxford-uuid:10c5e4d5-cca9-4c02-8220-a624da970ef7 |
| institution | University of Oxford |
| last_indexed | 2024-03-06T18:52:38Z |
| publishDate | 2004 |
| record_format | dspace |
| spelling | oxford-uuid:10c5e4d5-cca9-4c02-8220-a624da970ef72022-03-26T09:58:18ZManaging Knowledge in the Dark: An Empirical Examination of the Reliability of Competency EvaluationsJournal articlehttp://purl.org/coar/resource_type/c_dcae04bcuuid:10c5e4d5-cca9-4c02-8220-a624da970ef7Saïd Business School - Eureka2004Denrell, JArvidsson, NZander, UIf knowledge is to be managed and transferred, it is essential that members of organizations know and agree on where capabilities reside. Few studies, however, have examined the difficulties of evaluating capabilities in large firms. This paper reports an in-depth empirical study of capabilities central to knowledge management efforts in large leading multinational companies. The results show that evaluation of these capabilities is a complex task. The median interrater correlation for capabilities designated as strategic by top management is only 0.28. Analysis of the determinants of reliability show that the difference in evaluations is largest for subsidiaries managers know less about, for younger subsidiaries, and for subsidiaries in less important markets. The results of our empirical study have important implications for creating, retaining, and transferring knowledge in organizations. |
| spellingShingle | Denrell, J Arvidsson, N Zander, U Managing Knowledge in the Dark: An Empirical Examination of the Reliability of Competency Evaluations |
| title | Managing Knowledge in the Dark: An Empirical Examination of the Reliability of Competency Evaluations |
| title_full | Managing Knowledge in the Dark: An Empirical Examination of the Reliability of Competency Evaluations |
| title_fullStr | Managing Knowledge in the Dark: An Empirical Examination of the Reliability of Competency Evaluations |
| title_full_unstemmed | Managing Knowledge in the Dark: An Empirical Examination of the Reliability of Competency Evaluations |
| title_short | Managing Knowledge in the Dark: An Empirical Examination of the Reliability of Competency Evaluations |
| title_sort | managing knowledge in the dark an empirical examination of the reliability of competency evaluations |
| work_keys_str_mv | AT denrellj managingknowledgeinthedarkanempiricalexaminationofthereliabilityofcompetencyevaluations AT arvidssonn managingknowledgeinthedarkanempiricalexaminationofthereliabilityofcompetencyevaluations AT zanderu managingknowledgeinthedarkanempiricalexaminationofthereliabilityofcompetencyevaluations |