Human involvement in autonomous decision-making systems. Lessons learned from three case studies in aviation, social care and road vehicles

This paper draws on three case studies to examine some of the challenges and tensions involved in the use of Autonomous Decision-Making Systems (ADMS). In particular, the paper highlights: (i) challenges around the shifting “locale” of the decision, and the associated consequences for stakeholders;...

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Main Authors: Salvini, P, Reinmund, T, Hardin, B, Grieman, K, Ten Holter, C, Johnson, A, Kunze, L, Winfield, A, Jirotka, M
Format: Journal article
Language:English
Published: Frontiers Media 2023
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author Salvini, P
Reinmund, T
Hardin, B
Grieman, K
Ten Holter, C
Johnson, A
Kunze, L
Winfield, A
Jirotka, M
author_facet Salvini, P
Reinmund, T
Hardin, B
Grieman, K
Ten Holter, C
Johnson, A
Kunze, L
Winfield, A
Jirotka, M
author_sort Salvini, P
collection OXFORD
description This paper draws on three case studies to examine some of the challenges and tensions involved in the use of Autonomous Decision-Making Systems (ADMS). In particular, the paper highlights: (i) challenges around the shifting “locale” of the decision, and the associated consequences for stakeholders; (ii) potential implications for stakeholders from regulation such as the General Data Protection Regulation (GDPR); (iii) the different values that stakeholder groups bring to the “decision” question; (iv) how complex pre-existing webs of stakeholders and decision-making authorities may be disrupted or disempowered by the use of an automated system and the lack of evaluation of possible consequences; (v) how ADMS for non-technical users can lead to circumvention of the boundaries of intended system use. We illustrate these challenges through case studies in three domains: adult social care, aviation, and vehicle driver monitoring systems. The paper closes with recommendations for both practice and policy in the deployment of ADMS.
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spelling oxford-uuid:1347f5b3-850f-4bd1-9317-1e9ed9ad19b72024-01-03T13:52:57ZHuman involvement in autonomous decision-making systems. Lessons learned from three case studies in aviation, social care and road vehiclesJournal articlehttp://purl.org/coar/resource_type/c_dcae04bcuuid:1347f5b3-850f-4bd1-9317-1e9ed9ad19b7EnglishSymplectic ElementsFrontiers Media2023Salvini, PReinmund, THardin, BGrieman, KTen Holter, CJohnson, AKunze, LWinfield, AJirotka, MThis paper draws on three case studies to examine some of the challenges and tensions involved in the use of Autonomous Decision-Making Systems (ADMS). In particular, the paper highlights: (i) challenges around the shifting “locale” of the decision, and the associated consequences for stakeholders; (ii) potential implications for stakeholders from regulation such as the General Data Protection Regulation (GDPR); (iii) the different values that stakeholder groups bring to the “decision” question; (iv) how complex pre-existing webs of stakeholders and decision-making authorities may be disrupted or disempowered by the use of an automated system and the lack of evaluation of possible consequences; (v) how ADMS for non-technical users can lead to circumvention of the boundaries of intended system use. We illustrate these challenges through case studies in three domains: adult social care, aviation, and vehicle driver monitoring systems. The paper closes with recommendations for both practice and policy in the deployment of ADMS.
spellingShingle Salvini, P
Reinmund, T
Hardin, B
Grieman, K
Ten Holter, C
Johnson, A
Kunze, L
Winfield, A
Jirotka, M
Human involvement in autonomous decision-making systems. Lessons learned from three case studies in aviation, social care and road vehicles
title Human involvement in autonomous decision-making systems. Lessons learned from three case studies in aviation, social care and road vehicles
title_full Human involvement in autonomous decision-making systems. Lessons learned from three case studies in aviation, social care and road vehicles
title_fullStr Human involvement in autonomous decision-making systems. Lessons learned from three case studies in aviation, social care and road vehicles
title_full_unstemmed Human involvement in autonomous decision-making systems. Lessons learned from three case studies in aviation, social care and road vehicles
title_short Human involvement in autonomous decision-making systems. Lessons learned from three case studies in aviation, social care and road vehicles
title_sort human involvement in autonomous decision making systems lessons learned from three case studies in aviation social care and road vehicles
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