Receptionist rECognition and rEferral of PaTients with Stroke (RECEPTS) study - protocol of a mixed methods study.
BACKGROUND: As the first point of contact for patients and witnesses of stroke, General Practice receptionists can be instrumental in deciding the urgency of clinical contact. Despite the considerable complexity of this task, reception staff are not clinically trained. Minimising the time taken to a...
Main Authors: | Sheppard, J, Singh, S, Jones, J, Bates, E, Skelton, J, Wiskin, C, McManus, R, Mellor, R |
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Format: | Journal article |
Language: | English |
Published: |
BioMed Central
2014
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