The ISO 9000 certification: Little pain, big gain?
This paper examines the effect of obtaining an ISO 9000 certification on various aspects of business performance using firm-level panel data from Slovenia covering the period 1987-2006. To control for the possible endogeneity of obtaining the certification propensity score matching is combined with...
| Main Authors: | , |
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| Format: | Journal article |
| Language: | English |
| Published: |
Elsevier
2018
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| _version_ | 1797058258302664704 |
|---|---|
| author | Javorcik, B Sawada, N |
| author_facet | Javorcik, B Sawada, N |
| author_sort | Javorcik, B |
| collection | OXFORD |
| description | This paper examines the effect of obtaining an ISO 9000 certification on various aspects of business performance using firm-level panel data from Slovenia covering the period 1987-2006. To control for the possible endogeneity of obtaining the certification propensity score matching is combined with a difference-in-differences approach. The results indicate that an ISO 9000 certification boost the certified firm's sales, exports and employment. It also has a positive effect on profits, profitability ratio, labor productivity and wages, though these effects appear with a delay and the latter two are less robust. |
| first_indexed | 2024-03-06T19:47:54Z |
| format | Journal article |
| id | oxford-uuid:22f5eafc-6410-42d5-b949-6d721a0ff1b5 |
| institution | University of Oxford |
| language | English |
| last_indexed | 2024-03-06T19:47:54Z |
| publishDate | 2018 |
| publisher | Elsevier |
| record_format | dspace |
| spelling | oxford-uuid:22f5eafc-6410-42d5-b949-6d721a0ff1b52022-03-26T11:41:38ZThe ISO 9000 certification: Little pain, big gain?Journal articlehttp://purl.org/coar/resource_type/c_dcae04bcuuid:22f5eafc-6410-42d5-b949-6d721a0ff1b5EnglishSymplectic Elements at OxfordElsevier2018Javorcik, BSawada, NThis paper examines the effect of obtaining an ISO 9000 certification on various aspects of business performance using firm-level panel data from Slovenia covering the period 1987-2006. To control for the possible endogeneity of obtaining the certification propensity score matching is combined with a difference-in-differences approach. The results indicate that an ISO 9000 certification boost the certified firm's sales, exports and employment. It also has a positive effect on profits, profitability ratio, labor productivity and wages, though these effects appear with a delay and the latter two are less robust. |
| spellingShingle | Javorcik, B Sawada, N The ISO 9000 certification: Little pain, big gain? |
| title | The ISO 9000 certification: Little pain, big gain? |
| title_full | The ISO 9000 certification: Little pain, big gain? |
| title_fullStr | The ISO 9000 certification: Little pain, big gain? |
| title_full_unstemmed | The ISO 9000 certification: Little pain, big gain? |
| title_short | The ISO 9000 certification: Little pain, big gain? |
| title_sort | iso 9000 certification little pain big gain |
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