Manifestations, drivers, and frictions of mobile phone use in low- and middle-income settings: A mixed methods analysis of rural India and China

Against the backdrop of alleged mobile phone ubiquity and the enthusiasm about the developmental value of mobile technology, this paper examines the manifestations, drivers, and frictions of mobile phone use in two low- and middle-income settings where mobile technology has diffused rapidly. Qualita...

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Main Author: Haenssgen, M
Format: Journal article
Published: Taylor and Francis 2018
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author Haenssgen, M
author_facet Haenssgen, M
author_sort Haenssgen, M
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description Against the backdrop of alleged mobile phone ubiquity and the enthusiasm about the developmental value of mobile technology, this paper examines the manifestations, drivers, and frictions of mobile phone use in two low- and middle-income settings where mobile technology has diffused rapidly. Qualitative data from 231 participants and survey data from 800 adults in rural Rajasthan and Gansu provide consistent and strong support for the claim that the notion of “ubiquity” can mislead development practice because it obscures persistent non-use, under-utilisation, and heterogeneous engagement with mobile technology despite its apparently wide accessibility in the rural field sites. The paper suggests avenues for further work on the indicators of technology adoption, and it cautions that phone-based development interventions (and their benefits) may diffuse unevenly if the assumption of ubiquitous technology use is violated.
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spelling oxford-uuid:27634997-4109-43cf-9f6c-58d41f7e016c2022-03-26T12:06:42ZManifestations, drivers, and frictions of mobile phone use in low- and middle-income settings: A mixed methods analysis of rural India and ChinaJournal articlehttp://purl.org/coar/resource_type/c_dcae04bcuuid:27634997-4109-43cf-9f6c-58d41f7e016cSymplectic Elements at OxfordTaylor and Francis2018Haenssgen, MAgainst the backdrop of alleged mobile phone ubiquity and the enthusiasm about the developmental value of mobile technology, this paper examines the manifestations, drivers, and frictions of mobile phone use in two low- and middle-income settings where mobile technology has diffused rapidly. Qualitative data from 231 participants and survey data from 800 adults in rural Rajasthan and Gansu provide consistent and strong support for the claim that the notion of “ubiquity” can mislead development practice because it obscures persistent non-use, under-utilisation, and heterogeneous engagement with mobile technology despite its apparently wide accessibility in the rural field sites. The paper suggests avenues for further work on the indicators of technology adoption, and it cautions that phone-based development interventions (and their benefits) may diffuse unevenly if the assumption of ubiquitous technology use is violated.
spellingShingle Haenssgen, M
Manifestations, drivers, and frictions of mobile phone use in low- and middle-income settings: A mixed methods analysis of rural India and China
title Manifestations, drivers, and frictions of mobile phone use in low- and middle-income settings: A mixed methods analysis of rural India and China
title_full Manifestations, drivers, and frictions of mobile phone use in low- and middle-income settings: A mixed methods analysis of rural India and China
title_fullStr Manifestations, drivers, and frictions of mobile phone use in low- and middle-income settings: A mixed methods analysis of rural India and China
title_full_unstemmed Manifestations, drivers, and frictions of mobile phone use in low- and middle-income settings: A mixed methods analysis of rural India and China
title_short Manifestations, drivers, and frictions of mobile phone use in low- and middle-income settings: A mixed methods analysis of rural India and China
title_sort manifestations drivers and frictions of mobile phone use in low and middle income settings a mixed methods analysis of rural india and china
work_keys_str_mv AT haenssgenm manifestationsdriversandfrictionsofmobilephoneuseinlowandmiddleincomesettingsamixedmethodsanalysisofruralindiaandchina