Total Quality Management as Competitive Advantage
Total Quality Management (TQM) has become, according to one source, `as pervasive a part of business thinking as quarterly financial results,' and yet TQM's role as a strategic resource remains virtually unexamined in strategic management research. Drawing on the resource approach and othe...
| Váldodahkki: | |
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| Materiálatiipa: | Journal article |
| Almmustuhtton: |
1995
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