APA (7th ed.) Citation

Luczak, M., & McDiarmid, C. (2008). Balanced routing of random calls.

Chicago Style (17th ed.) Citation

Luczak, M., and C. McDiarmid. Balanced Routing of Random Calls. 2008.

MLA (9th ed.) Citation

Luczak, M., and C. McDiarmid. Balanced Routing of Random Calls. 2008.

Warning: These citations may not always be 100% accurate.