Sensehacking the guest’s multisensory hotel experience

Sensehacking the guest’s multisensory hotel experience

This narrative review discusses the literature on contemporary sensory marketing as it applies to hotel design. The role of each of the guest’s senses in the different stages of the customer journey are highlighted, and the functional benefits (to the guest’s multisensory experience), and likely com...

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Bibliografiske detaljer
Hovedforfatter:	Spence, C
Format:	Journal article
Sprog:	English
Udgivet:	Frontiers Media 2022

Lignende værker

Sensehacking the guest’s multisensory hotel experience
af: Charles Spence
Udgivet: (2022-12-01)

Sensehacking passenger wellbeing while in the air
af: Spence, C
Udgivet: (2023)

Sensehacking passenger wellbeing while in the air
af: Charles Spence
Udgivet: (2023-10-01)

Multisensory product experience
af: Schifferstein, H, et al.
Udgivet: (2008)

Synaesthesia: The multisensory dining experience
af: Spence, C, et al.
Udgivet: (2019)

The Influence of Sustainable Initiatives on Hotel Guest Experience
af: Megan J. Sharrock, et al.
Udgivet: (2021-06-01)

The influence of a hotel room experience and loyalty recognition of guests by employees on overall guest satisfaction in IHG hotels
af: Lončar Jovana, et al.
Udgivet: (2023-01-01)

The multisensory experience of handling and reading books
af: Spence, CJ
Udgivet: (2020)

Emotional, cognitive and behavioural repercussions of hotel guests' experiences
af: Gustavo Quiroga Souki, et al.
Udgivet: (2024-09-01)

Role of service automation on guest experience of hotel industry
af: Swagat Praharaj, et al.
Udgivet: (2023-06-01)

On the use of ambient odours to influence the multisensory experience of dining
af: Spence, C
Udgivet: (2021)

Assessing the influence of the coffee cup on the multisensory tasting experience
af: Spence, C, et al.
Udgivet: (2019)

Sonic seasoning and other multisensory influences on the coffee drinking experience
af: Spence, C
Udgivet: (2021)

Unimodal experience constrains while multisensory experiences enrich cognitive construction
af: Bremner, A, et al.
Udgivet: (2008)

Multisensory flavour perception.
af: Spence, C
Udgivet: (2013)

Audiovisual multisensory integration
af: Spence, C
Udgivet: (2007)

The multisensory perception of flavour
af: Spence, C
Udgivet: (2010)

Multisensory flavour perception
af: Spence, C
Udgivet: (2016)

Establishing the measurement variables of the chinese hotel guest experience in Malaysia
af: Chao, Han, et al.
Udgivet: (2020)

NEW INSIGHTS INTO EXPENDITURES OF HOTEL GUESTS AND PRIVATE ACCOMMODATION GUESTS
af: Dora Smolčić Jurdana, et al.
Udgivet: (2017-01-01)

Assessing the influence of the multisensory environment on the whisky drinking experience
af: Velasco, C, et al.
Udgivet: (2013)

The multisensory perception of flavor.
af: Auvray, M, et al.
Udgivet: (2008)

The multisensory design of pharmaceuticals and their packaging
af: Spence, C
Udgivet: (2021)

Multisensory contributions to affective touch
af: Spence, C
Udgivet: (2021)

The new handbook of multisensory processing
af: Spence, C
Udgivet: (2013)

Multisensory integration: Theory and practice
af: Spence, C
Udgivet: (2009)

Multisensory experiential wine marketing
af: Spence, C
Udgivet: (2018)

Segmenting hotel guests : The case of five star hotels in Langkawi
af: Kasim, Azilah, et al.
Udgivet: (1999)

Segmenting Hotel Guests: The Case of Five Star Hotels in Langkawi
af: Azilah Kasim, et al.
Udgivet: (1999-06-01)

Segmenting Hotel Guests: The Case of Five Star Hotels in Langkawi
af: Azilah Kasim, et al.
Udgivet: (2020-01-01)

Conceptualisation of hotel guest experience assessment process and electronic words of mouth
af: Han, Chao, et al.
Udgivet: (2020)

Interactions and touchpoints along the hotel guest journey: an approach to experience management.
af: Gloria Sanmartin
Udgivet: (2024-12-01)

EXPLORING THE IMPACT OF ARTIFICIAL INTELLIGENCE INTEGRATION ON GUEST EXPERIENCE IN THE HOTEL INDUSTRY
af: Pritilata ACHARYA, et al.
Udgivet: (2024-06-01)

Hotel Guests’ Experience, Satisfaction and Revisit Intentions: An Emerging Market Perspective
af: Chidera Christian Ugwuanyi, et al.
Udgivet: (2021-06-01)

The multisensory packaging of beverages
af: Spence, C, et al.
Udgivet: (2012)

Crying over food: an extraordinary response to a multisensory eating experience
af: Rottigni, F, et al.
Udgivet: (2024)

Multisensory constraints on awareness.
af: Deroy, O, et al.
Udgivet: (2014)

Metacognition in multisensory perception
af: Deroy, O, et al.
Udgivet: (2016)

Multisensory prior entry.
af: Spence, C, et al.
Udgivet: (2001)

Multisensory prior entry
af: Spence, C, et al.
Udgivet: (2001)