The usage of data in NHS primary care commissioning: a realist review

<strong>Background<br></strong> Primary care has been described as the ‘bedrock’ of the National Health Service (NHS) accounting for approximately 90% of patient contacts but is facing significant challenges. Against a backdrop of a rapidly ageing population with increasingly compl...

Deskribapen osoa

Xehetasun bibliografikoak
Egile Nagusiak: Jager, A, Wong, G, Papoutsi, C, Roberts, N
Formatua: Journal article
Hizkuntza:English
Argitaratua: BioMed Central 2023
_version_ 1826311812851695616
author Jager, A
Wong, G
Papoutsi, C
Roberts, N
author_facet Jager, A
Wong, G
Papoutsi, C
Roberts, N
author_sort Jager, A
collection OXFORD
description <strong>Background<br></strong> Primary care has been described as the ‘bedrock’ of the National Health Service (NHS) accounting for approximately 90% of patient contacts but is facing significant challenges. Against a backdrop of a rapidly ageing population with increasingly complex health challenges, policy-makers have encouraged primary care commissioners to increase the usage of data when making commissioning decisions. Purported benefits include cost savings and improved population health. However, research on evidence-based commissioning has concluded that commissioners work in complex environments and that closer attention should be paid to the interplay of contextual factors and evidence use. The aim of this review was to understand how and why primary care commissioners use data to inform their decision making, what outcomes this leads to, and understand what factors or contexts promote and inhibit their usage of data. <br><strong> Methods<br></strong> We developed initial programme theory by identifying barriers and facilitators to using data to inform primary care commissioning based on the findings of an exploratory literature search and discussions with programme implementers. We then located a range of diverse studies by searching seven databases as well as grey literature. Using a realist approach, which has an explanatory rather than a judgemental focus, we identified recurrent patterns of outcomes and their associated contexts and mechanisms related to data usage in primary care commissioning to form context-mechanism-outcome (CMO) configurations. We then developed a revised and refined programme theory. <br><strong> Results<br></strong> Ninety-two studies met the inclusion criteria, informing the development of 30 CMOs. Primary care commissioners work in complex and demanding environments, and the usage of data are promoted and inhibited by a wide range of contexts including specific commissioning activities, commissioners’ perceptions and skillsets, their relationships with external providers of data (analysis), and the characteristics of data themselves. Data are used by commissioners not only as a source of evidence but also as a tool for stimulating commissioning improvements and as a warrant for convincing others about decisions commissioners wish to make. Despite being well-intentioned users of data, commissioners face considerable challenges when trying to use them, and have developed a range of strategies to deal with ‘imperfect’ data. <br><strong> Conclusions<br></strong> There are still considerable barriers to using data in certain contexts. Understanding and addressing these will be key in light of the government’s ongoing commitments to using data to inform policy-making, as well as increasing integrated commissioning.
first_indexed 2024-03-07T08:15:15Z
format Journal article
id oxford-uuid:2b381f08-8fb8-46a3-b1a8-e5a95d9e5e41
institution University of Oxford
language English
last_indexed 2024-03-07T08:15:15Z
publishDate 2023
publisher BioMed Central
record_format dspace
spelling oxford-uuid:2b381f08-8fb8-46a3-b1a8-e5a95d9e5e412024-01-04T17:12:31ZThe usage of data in NHS primary care commissioning: a realist reviewJournal articlehttp://purl.org/coar/resource_type/c_dcae04bcuuid:2b381f08-8fb8-46a3-b1a8-e5a95d9e5e41EnglishSymplectic ElementsBioMed Central2023Jager, AWong, GPapoutsi, CRoberts, N<strong>Background<br></strong> Primary care has been described as the ‘bedrock’ of the National Health Service (NHS) accounting for approximately 90% of patient contacts but is facing significant challenges. Against a backdrop of a rapidly ageing population with increasingly complex health challenges, policy-makers have encouraged primary care commissioners to increase the usage of data when making commissioning decisions. Purported benefits include cost savings and improved population health. However, research on evidence-based commissioning has concluded that commissioners work in complex environments and that closer attention should be paid to the interplay of contextual factors and evidence use. The aim of this review was to understand how and why primary care commissioners use data to inform their decision making, what outcomes this leads to, and understand what factors or contexts promote and inhibit their usage of data. <br><strong> Methods<br></strong> We developed initial programme theory by identifying barriers and facilitators to using data to inform primary care commissioning based on the findings of an exploratory literature search and discussions with programme implementers. We then located a range of diverse studies by searching seven databases as well as grey literature. Using a realist approach, which has an explanatory rather than a judgemental focus, we identified recurrent patterns of outcomes and their associated contexts and mechanisms related to data usage in primary care commissioning to form context-mechanism-outcome (CMO) configurations. We then developed a revised and refined programme theory. <br><strong> Results<br></strong> Ninety-two studies met the inclusion criteria, informing the development of 30 CMOs. Primary care commissioners work in complex and demanding environments, and the usage of data are promoted and inhibited by a wide range of contexts including specific commissioning activities, commissioners’ perceptions and skillsets, their relationships with external providers of data (analysis), and the characteristics of data themselves. Data are used by commissioners not only as a source of evidence but also as a tool for stimulating commissioning improvements and as a warrant for convincing others about decisions commissioners wish to make. Despite being well-intentioned users of data, commissioners face considerable challenges when trying to use them, and have developed a range of strategies to deal with ‘imperfect’ data. <br><strong> Conclusions<br></strong> There are still considerable barriers to using data in certain contexts. Understanding and addressing these will be key in light of the government’s ongoing commitments to using data to inform policy-making, as well as increasing integrated commissioning.
spellingShingle Jager, A
Wong, G
Papoutsi, C
Roberts, N
The usage of data in NHS primary care commissioning: a realist review
title The usage of data in NHS primary care commissioning: a realist review
title_full The usage of data in NHS primary care commissioning: a realist review
title_fullStr The usage of data in NHS primary care commissioning: a realist review
title_full_unstemmed The usage of data in NHS primary care commissioning: a realist review
title_short The usage of data in NHS primary care commissioning: a realist review
title_sort usage of data in nhs primary care commissioning a realist review
work_keys_str_mv AT jagera theusageofdatainnhsprimarycarecommissioningarealistreview
AT wongg theusageofdatainnhsprimarycarecommissioningarealistreview
AT papoutsic theusageofdatainnhsprimarycarecommissioningarealistreview
AT robertsn theusageofdatainnhsprimarycarecommissioningarealistreview
AT jagera usageofdatainnhsprimarycarecommissioningarealistreview
AT wongg usageofdatainnhsprimarycarecommissioningarealistreview
AT papoutsic usageofdatainnhsprimarycarecommissioningarealistreview
AT robertsn usageofdatainnhsprimarycarecommissioningarealistreview