Local government performance, cost‐effectiveness, and use of the web: An empirical analysis
This article empirically assesses the relationship between government use of the web, service performance, and cost‐effectiveness. It tests and challenges the assumption, prevalent in government thinking and in the Digital Era Governance (DEG) quasi‐paradigm, that the delivery of web‐based public se...
| Main Author: | |
|---|---|
| Format: | Journal article |
| Language: | English |
| Published: |
Wiley
2019
|