Jirotka, M. (1996). Analyses of Call−Taking and Requirements for System Support. BT.
Cita Chicago (17th ed.)Jirotka, M. Analyses of Call−Taking and Requirements for System Support. BT, 1996.
Cita MLA (9th ed.)Jirotka, M. Analyses of Call−Taking and Requirements for System Support. BT, 1996.
Atenció: Aquestes cites poden no estar 100% correctes.