Jirotka, M. (1996). Analyses of Call−Taking and Requirements for System Support. BT.
Chicago-čujuhus (17. p.)Jirotka, M. Analyses of Call−Taking and Requirements for System Support. BT, 1996.
MLA-čujuhus (9. p.)Jirotka, M. Analyses of Call−Taking and Requirements for System Support. BT, 1996.
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