Algorithmic bureaucracy

In recent years, local government has been undergoing changes which are strongly influenced by the growing digitization of governmental operations. In this paper, we expand on the concepts of Digital Era Governance and its successor, Essentially Digital Government, by introducing the concept of Algo...

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Main Authors: Vogl, TM, Seidelin, C, Ganesh, B, Bright, J
Format: Conference item
Language:English
Published: Association for Computing Machinery 2019
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author Vogl, TM
Seidelin, C
Ganesh, B
Bright, J
author_facet Vogl, TM
Seidelin, C
Ganesh, B
Bright, J
author_sort Vogl, TM
collection OXFORD
description In recent years, local government has been undergoing changes which are strongly influenced by the growing digitization of governmental operations. In this paper, we expand on the concepts of Digital Era Governance and its successor, Essentially Digital Government, by introducing the concept of Algorithmic Bureaucracy, which looks at the impacts of artificial intelligence on the socio-technical nature of public administration. We report on a mixed-method study, which focused on how the growth of data science is changing the ways that local government works in the United Kingdom. Under Algorithmic Bureaucracy, the direct and indirect effects of public administrative changes on the level of social problem solving may become positive in two cases: 1) where through artificial intelligence and isocratic administration the explainability of algorithmic processes increases individual and staff competence, and 2) where algorithms take on some of the role of processing institutional and policy complexity much more effectively than humans.
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spelling oxford-uuid:3da2bfc3-804f-422c-ba48-f2656de9aa6e2022-03-26T14:20:37ZAlgorithmic bureaucracyConference itemhttp://purl.org/coar/resource_type/c_5794uuid:3da2bfc3-804f-422c-ba48-f2656de9aa6eEnglishSymplectic ElementsAssociation for Computing Machinery2019Vogl, TMSeidelin, CGanesh, BBright, JIn recent years, local government has been undergoing changes which are strongly influenced by the growing digitization of governmental operations. In this paper, we expand on the concepts of Digital Era Governance and its successor, Essentially Digital Government, by introducing the concept of Algorithmic Bureaucracy, which looks at the impacts of artificial intelligence on the socio-technical nature of public administration. We report on a mixed-method study, which focused on how the growth of data science is changing the ways that local government works in the United Kingdom. Under Algorithmic Bureaucracy, the direct and indirect effects of public administrative changes on the level of social problem solving may become positive in two cases: 1) where through artificial intelligence and isocratic administration the explainability of algorithmic processes increases individual and staff competence, and 2) where algorithms take on some of the role of processing institutional and policy complexity much more effectively than humans.
spellingShingle Vogl, TM
Seidelin, C
Ganesh, B
Bright, J
Algorithmic bureaucracy
title Algorithmic bureaucracy
title_full Algorithmic bureaucracy
title_fullStr Algorithmic bureaucracy
title_full_unstemmed Algorithmic bureaucracy
title_short Algorithmic bureaucracy
title_sort algorithmic bureaucracy
work_keys_str_mv AT vogltm algorithmicbureaucracy
AT seidelinc algorithmicbureaucracy
AT ganeshb algorithmicbureaucracy
AT brightj algorithmicbureaucracy