Algorithmic bureaucracy
In recent years, local government has been undergoing changes which are strongly influenced by the growing digitization of governmental operations. In this paper, we expand on the concepts of Digital Era Governance and its successor, Essentially Digital Government, by introducing the concept of Algo...
Main Authors: | , , , |
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Format: | Conference item |
Language: | English |
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Association for Computing Machinery
2019
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_version_ | 1797064104675901440 |
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author | Vogl, TM Seidelin, C Ganesh, B Bright, J |
author_facet | Vogl, TM Seidelin, C Ganesh, B Bright, J |
author_sort | Vogl, TM |
collection | OXFORD |
description | In recent years, local government has been undergoing changes which are strongly influenced by the growing digitization of governmental operations. In this paper, we expand on the concepts of Digital Era Governance and its successor, Essentially Digital Government, by introducing the concept of Algorithmic Bureaucracy, which looks at the impacts of artificial intelligence on the socio-technical nature of public administration. We report on a mixed-method study, which focused on how the growth of data science is changing the ways that local government works in the United Kingdom. Under Algorithmic Bureaucracy, the direct and indirect effects of public administrative changes on the level of social problem solving may become positive in two cases: 1) where through artificial intelligence and isocratic administration the explainability of algorithmic processes increases individual and staff competence, and 2) where algorithms take on some of the role of processing institutional and policy complexity much more effectively than humans. |
first_indexed | 2024-03-06T21:09:27Z |
format | Conference item |
id | oxford-uuid:3da2bfc3-804f-422c-ba48-f2656de9aa6e |
institution | University of Oxford |
language | English |
last_indexed | 2024-03-06T21:09:27Z |
publishDate | 2019 |
publisher | Association for Computing Machinery |
record_format | dspace |
spelling | oxford-uuid:3da2bfc3-804f-422c-ba48-f2656de9aa6e2022-03-26T14:20:37ZAlgorithmic bureaucracyConference itemhttp://purl.org/coar/resource_type/c_5794uuid:3da2bfc3-804f-422c-ba48-f2656de9aa6eEnglishSymplectic ElementsAssociation for Computing Machinery2019Vogl, TMSeidelin, CGanesh, BBright, JIn recent years, local government has been undergoing changes which are strongly influenced by the growing digitization of governmental operations. In this paper, we expand on the concepts of Digital Era Governance and its successor, Essentially Digital Government, by introducing the concept of Algorithmic Bureaucracy, which looks at the impacts of artificial intelligence on the socio-technical nature of public administration. We report on a mixed-method study, which focused on how the growth of data science is changing the ways that local government works in the United Kingdom. Under Algorithmic Bureaucracy, the direct and indirect effects of public administrative changes on the level of social problem solving may become positive in two cases: 1) where through artificial intelligence and isocratic administration the explainability of algorithmic processes increases individual and staff competence, and 2) where algorithms take on some of the role of processing institutional and policy complexity much more effectively than humans. |
spellingShingle | Vogl, TM Seidelin, C Ganesh, B Bright, J Algorithmic bureaucracy |
title | Algorithmic bureaucracy |
title_full | Algorithmic bureaucracy |
title_fullStr | Algorithmic bureaucracy |
title_full_unstemmed | Algorithmic bureaucracy |
title_short | Algorithmic bureaucracy |
title_sort | algorithmic bureaucracy |
work_keys_str_mv | AT vogltm algorithmicbureaucracy AT seidelinc algorithmicbureaucracy AT ganeshb algorithmicbureaucracy AT brightj algorithmicbureaucracy |